Dependable employee, successful providing fast, high-quality customer service to guests in restaurant/public settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Food Runner
Lotus Luna Beach Grill
07.2023 - Current
Maintained speed of service for food orders while minimizing errors and complaints.
Delivered correct food items to tables according to order documentation.
Collaborated well with other food runners to deliver orders accurately.
Cleaned and sanitized food preparation and serving areas.
Kept detailed knowledge of and followed all food safety guidelines.
Restocked food supplies in kitchen and organized storage areas.
Greeted customers and provided outstanding customer service.
Garnished dishes and quickly delivered items to customers, minimizing wait times.
Expeditor
Lotus Luna Beach Grill
07.2023 - Current
Trained new expeditors and food runners according to company policies and standards.
Executed and supervised plate preparation according to temperature and condiment specifications.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Addressed supply problems and developed creative solutions to prevent delays.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Chef
Lotus Luna Beach Grill
07.2023 - Current
Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Placed orders to restock items before supplies ran out.
Handled and stored food to eliminate illness and prevent cross-contamination.
Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Trained kitchen staff to perform various preparation tasks under pressure.
Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Maintained well-organized mise en place to keep work consistent.
Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Interacted with guests to obtain feedback on product quality and service levels.
Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
Monitored line processes to maintain consistency in quality, quantity, and presentation.
Collaborated with staff members to create meals for large banquets.
Modernized work processes to reduce guest wait times and boost daily output.
Barback
Lotus Luna Beach Grill
07.2023 - Current
Coordinated with servers and bartenders to maintain smooth operation of bar area.
Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Greeted customers and provided friendly, knowledgeable service.
Replaced empty kegs and soda syrups.
Assisted in setting up and breaking down bar area for special events.
Restocked ice, condiments, and snacks.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Learned how to make wide variety of mixed drinks.
Delivered food to customers at bar and tables.
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Operated POS system to collect payments from customers.
Monitored food and beverage supplies, assisting with restocking when needed.
Assisted with bussing tables and cleaning up spills.
Provided attentive service and proactively assessed guest needs.
Collaborated with other dining room and bar staff to facilitate efficient service.
Assisted wait staff with timely food delivery and guest requests.
Arranged tables and chairs for special occasions and events.
Bartender
Advanced Hospitality Services
08.2023 - 09.2023
Served high customer volumes during special events, nights, and weekends.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Followed strict recipes and drink measurements to minimize product used.
Explained daily specials and beverage promotions to exceed daily sales goals.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Crafted special drink and cocktail menu items for seasonal offerings.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Maintained impeccably clean, attractive and well-stocked bar area.
Kept bar stocked with liquors, juices and garnishes for drinks.
Upheld strict regulations for safe alcohol service and food safety.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Assisted with inventorying beverage stock and bar supplies.
Mixed unique and interesting cocktails for customers, including bar specials.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Prepared garnishes by evenly slicing and pitting fruits.
Created attractive bar displays by strategically arranging bottles and glasses.
Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Completed requisitions to maintain required stock par levels.
Basketball Player
Victory Rock Prep
09.2022 - 05.2023
Attended all practices as scheduled, dressed correctly and always ready to work.
Achieved lifelong aspiration through proven work ethic, dedication and visualization.
Maintained drive and determination to obtain personal and team objectives and goals.
Met all eligibility requirements consistently as well-rounded and active player and athlete.
Strategically researched and studied various materials to understand opponents and competitive advantages.
Followed demanding training, exercise and dietary program to maintain peak physical condition.
Developed and maintained close association with various coaches and athletic personnel and attended meetings to further develop and promote tournaments.
Managed full-time sports career while simultaneously finishing undergraduate studies.
Helped teams win 22 championships in 14 years.
Adapted quickly to changing game plans and strategies.
Practiced with team on schedule and trained alone to enhance athletic abilities and contributions to team success.
Attended all practices, meetings, and workouts on time.
Worked with coaches and trainers to understand and implement improvement strategies.
Applied discipline and sense of responsibility toward all team and personal activities.
Promoted positive attitude and competitive spirit during training and gameplay.
Collaborated with teammates and coaches to build relationships and create cohesive team environment.
Followed instructions from coaches to execute consistent and effective results.
Trained extensively 36 hours per week for upcoming competitions to perform at top-level.
Managed time effectively while traveling for games, attending practice, and going to classes.
Effectively communicated with diverse group of athletes, coaches, and game officials using dynamic listening and open-ended questioning skills.
Utilized nutrition and rest to provide optimal performance and recovery times.
Helped new team members acclimate to procedures, collaborate with fellow athletes and enhance competitive performances.
Developed and maintained key relationships fellow athletes, coaching staff, and school administrators and professors.
Adhered to sports psychology practices to remain calm and focused during competitions.
Optimized nutrition, training regimens and lifestyle choices to keep fitness at optimal levels.
Basketball Coach
SIMS Basketball Academy
09.2021 - 09.2022
Acted as positive role model for team participants and in community.
Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
Promoted good sportsmanship with competing teams on- and off-field.
Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
Developed and implemented effective training and skills development strategies to improve overall team performance.
Directed ambitious practice sessions to boost athletic abilities and teamwork.
Reviewed backgrounds and skills of potential players and coaches and initiated recruiting strategies to bring fresh talent to team.
Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Facilitated group coaching sessions and provided individual coaching support.
Monitored athletes during events and practice to quickly identify injuries.
Personal Trainer
Powerhousegym
06.2021 - 09.2022
Trained clients during strength training, cardio vascular exercise, and stretching.
Demonstrated proper technique for exercises to avoid injuries.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Assisted clients with personal fitness goals through realistic objectives.
Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Designed specific workout systems for individual clients based on performance ability.
Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
Maintained up-to-date knowledge of fitness training methods to inform approach.
Developed and implemented creative exercise programs to keep clients engaged and motivated.
Educated clients on importance of proper nutrition to reach fitness objectives.
Developed healthy eating meal plans for clients to provide holistic approach.
Educated participants on proper nutrition and healthy lifestyle habits.
Demonstrated proper form and technique to prevent injury.
Assisted individuals in setting achievable fitness goals, monitoring progress for success.
Motivated participants through one-on-one instruction and positive feedback.
Encouraged participants to stay motivated and reach fitness goals.
Created comprehensive fitness programs tailored to needs and goals of each individual.
Implemented new and creative exercise routines to keep participants motivated.
Promoted safe and inclusive environment for club clients and members.
Set up and broke down equipment before and after classes.
Used music to motivate and energize classes.
Landscaper
Greenleaf Group LLC
06.2019 - 09.2021
Maintained grounds by trimming, weeding, and general clean-up.
Performed planting, watering, mulching, and edging of lawns.
Removed weeds, hazards, and debris from common pathways to improve usability.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Operated landscaping equipment with focus on safety and machine longevity.
Created and maintained detailed records of landscaping projects for future reference.
Educated clients on proper care and maintenance of landscaping projects.
Researched and identified appropriate plants and materials for landscaping projects.
Utilized power tools and landscaping machines to maintain outdoor areas.
Collaborated with gardeners to plan and design outdoor spaces.
Education
Bartending
ABC Bartending
Fort Lauderdale, FL
06.2023
High School Diploma -
Cape Cod Academy
Osterville, MA
06.2021
Skills
Order Verification
Foodservice
Beverage Preparation
Menu Memorization
Kitchen Support
Safe Food Handling
Server Support
Supply Restocking
Table Setting
Service Station Maintenance
Flexible Schedule
Condiment Refilling
Performance Improvement
Strong Work Ethic
Food Preparation
Effective Multitasking
Cleaning and Sanitizing
Kitchen Communication
Teamwork and Collaboration
Valid Driver's License
Heavy Lifting
Time Management
Order Management
Timeline
Bartender
Advanced Hospitality Services
08.2023 - 09.2023
Food Runner
Lotus Luna Beach Grill
07.2023 - Current
Expeditor
Lotus Luna Beach Grill
07.2023 - Current
Chef
Lotus Luna Beach Grill
07.2023 - Current
Barback
Lotus Luna Beach Grill
07.2023 - Current
Basketball Player
Victory Rock Prep
09.2022 - 05.2023
Basketball Coach
SIMS Basketball Academy
09.2021 - 09.2022
Personal Trainer
Powerhousegym
06.2021 - 09.2022
Landscaper
Greenleaf Group LLC
06.2019 - 09.2021
Bartending
ABC Bartending
High School Diploma -
Cape Cod Academy
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