Summary
Overview
Work History
Skills
Education and Training
Accomplishments
Certification
References
Timeline
Generic

BRENDA J. JEFFREY

Davenport,United States

Summary

Experienced Property Manager with a robust understanding of property operations and maintenance, including financial management, tenant relations, and regulatory compliance. Strong skills in fostering tenant relationships and negotiating lease agreements to achieve high occupancy rates. Demonstrated ability to implement strategic improvements in property management processes that contribute to operational efficiency and profitability. Certified nursing assistant with expertise in addressing medical and personal needs of patients. Committed to providing high-quality care while ensuring patient safety and satisfaction across diverse populations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Property Manager

The Irlo
Kissimmee, FL
03.2023 - 04.2025
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Completed lease applications and verifications, notifying prospects of results.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Handled resident complaints and expedited maintenance requests.
  • Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Prepared detailed budgets and financial reports for properties.
  • Collected monthly assessments, rental fees, deposits and payments.

Unit Secretary

AdventHealth
Davenport, FL
07.2022 - 07.2023
  • Managed call reception, ensuring accurate routing to appropriate departments.
  • Executed clerical tasks to support unit operations and maintain workflow efficiency.
  • Facilitated timely admissions and discharges by providing essential patient information.
  • Answered phone calls, delivering assistance and granting access to medical personnel.
  • Scheduled and confirmed patient appointments for diagnostic, surgical, and consultation services.

PCT II

Advent Health
Davenport, FL
07.2021 - 07.2023
  • Delivered high-quality care to all patients.
  • Assisted patients with bathing, grooming, feeding, and changing bedding.
  • Performed routine assessments of patient vitals, documenting findings in CERNER.
  • Maintained cleanliness and organization of patient rooms and common areas.
  • Engaged with families to ensure a positive visiting experience.
  • Responded promptly to signal lights and requests for service to fulfill patient needs.
  • Provided comfort and encouragement to patients during care activities.
  • Applied electrodes for EKGs, recording electrical impulses from the heart.

Skills

  • Grooming and bathing assistance
  • General housekeeping ability
  • Collecting vital signs
  • Collecting specimens
  • Calm and level-headed under duress
  • Medical terminology knowledge
  • Charting expertise
  • Quick problem solver
  • Assisting with personal grooming
  • Property management
  • Tenant relations
  • Financial reporting
  • Time management
  • Customer service
  • Effective communication
  • Problem solving
  • Property tours and inspections
  • Occupancy management
  • Negotiating Leases
  • Rent collection
  • Lease renewals
  • Staff supervision

Education and Training

Wesley High School | Roseau, Dominica  

High School Diploma  06/1990 

Orlando College | Orlando, FL  

Some College (No Degree)  

Central CNA | Lakeland, FL  

CNA  06/2021

Accomplishments

  • Consistently maintained high patient satisfaction ratings.
  • Promoted to PCT Preceptor, in less than 12-months.

Certification

  • CNA License
  • Stroke Awareness
  • BLS Training 2021
  • HIV/AIDS Training 2021
  • Alzheimer's and Dementia Training 2021

References

References available upon request.

Timeline

Property Manager

The Irlo
03.2023 - 04.2025

Unit Secretary

AdventHealth
07.2022 - 07.2023

PCT II

Advent Health
07.2021 - 07.2023
BRENDA J. JEFFREY