Summary
Overview
Work History
Education
Skills
I volunteered for Meals on Wheels for sevyears, while working for Members Choice
Timeline
Generic

Brenda Kay Busby

Elm Mott,TX

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Upbeat, customer-focused Sales Associate with [Number] years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

20
20
years of professional experience

Work History

Retail Sales Associate

Slovaceks
West, TX
03.2020 - Current
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.

Front Desk Assistant

I 35 Rv Park
Elm Mott, TX
06.2021 - 02.2022
  • Responded to inquiries and room requests made online, by phone and via email.
  • Posted charges, updated accounts and issued bills to departing guests.
  • Greeted, registered and assigned rooms to hotel or motel guests.
  • Verified customer credit to establish payment method for accommodations.

Personal Financial Officer

Members Choice Federal Credit Union
Waco, TX
04.2004 - 10.2019
  • Presented and explained services and products to meet member needs.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Attended training sessions regularly to stay abreast of changes in company policies or procedures.
  • Stayed abreast of lending regulations, industry trends and market rates.
  • Performed detailed calculations to verify income, assets, liabilities and other data provided by applicants.
  • Updated client account information and records in company databases.
  • Managed conditions sent from underwriting departments.

Education

BBA -

McLennan Community College
Waco, TX
08-2018

Bachelor of Arts -

McLennan Community College
Waco, TX
05-2018

BBA - Human Resources Development/Leadership

Texas Tech University
Lubbock, TX

Skills

  • Money Handling
  • Display Setup

I volunteered for Meals on Wheels for sevyears, while working for Members Choice

  • along with Caritas. I also have been a caregiver over the last ten years for my mother, another client as well. Enjoyed my experiences in helping others.

Timeline

Front Desk Assistant

I 35 Rv Park
06.2021 - 02.2022

Retail Sales Associate

Slovaceks
03.2020 - Current

Personal Financial Officer

Members Choice Federal Credit Union
04.2004 - 10.2019

BBA -

McLennan Community College

Bachelor of Arts -

McLennan Community College

BBA - Human Resources Development/Leadership

Texas Tech University
Brenda Kay Busby