Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Certification
Timeline
Generic

Brenda L. Mercado

Groves,TX

Summary

Consolidate and grow in a workplace that gives me job stability in the knowledge put into practice. As well as constant training in the different areas used. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

22
22
years of professional experience

Work History

Bilingual / ESL

Lakeview Elementary School
Port Arthur, Texas
08.2023 - Current
  • Provided guidance to students on their academic tasks.
  • Assisted with classroom management, including seating arrangements and discipline procedures.
  • Collaborated with other educators to develop individualized education plans.
  • Supervised recess periods or lunchroom activities.
  • Provided one-on-one tutoring or mentoring for struggling students.
  • Promoted positive behavior management strategies among students.
  • Created a positive learning environment for students.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • File LPAC documentation in individual students BE/ESL folders and keep documentation in folders organized.
  • Keep teacher informed of special needs or problems of individual students.

Cafeteria Manager (summer School)

PAISD
06.2023 - 06.2023
  • Inspected facilities regularly to maintain cleanliness, sanitation and orderliness in the cafeteria.
  • Established menus and monitored quality of food served in cafeteria.
  • Maintained accurate records of sales transactions, inventory levels, employee performance evaluations and other operational data.
  • Managed daily operations of cafeteria, including customer service, food preparation and inventory management.
  • Ordered food and supplies after planning month's upcoming menu, stocking needed items ahead of time.

Cafeteria Worker

Thomas Jefferson Middle School
Port Arthur, TX
08.2016 - 05.2023
  • Followed guidelines for safe serving, appropriate temperatures and proper presentation.
  • Maintained tools, equipment and surfaces in clean, neat and working order.
  • Performed work to top standards, proving best service for students, employees and school visitors.
  • Maintained sanitary dining area by wiping tables and food service stations.

Social Worker

Family Department
Bayamón, PR
02.2008 - 06.2009
  • Investigate and auscultate referrals of abuse, mistreatment and neglect against children, elderly people and / or disable people.
  • Carry out the procedures required to safeguard the safety and well-being of the victims.
  • Visited clients at residence for home study assessments to assist courts with custody decisions.

Social Worker

Casa Protegida Julia de Burgos
Ponce, Puerto Rico
06.2003 - 09.2006
  • Interviewed clients individually and in family groups to determine services to best address specific needs.
  • Work with survivors of domestic violence.
  • Provide services according to the needs of the victims.
  • Prepare them for the transition to independent life.
  • Case writing and fully maintain a high level of confidentiality.
  • Participated in court proceeding related to cases involving domestic violence victims.

Education

Master of Arts - Guidance And Counseling

Inter American University of Puerto Rico Arecibo
Arecibo, PR
05.2007

Bachelor of Arts - Social Work

Inter American University of Puerto Rico Arecibo
Arecibo, PR
05.2002

Skills

  • Good interpersonal skills
  • Commitment
  • Eager to grow professionally
  • Teamwork
  • Empathy
  • Handle confidential information
  • Child welfare and protective services
  • Knowledge and proficiency in computer skills in Microsoft Office and Internet Explorer
  • Classroom support
  • Student learning support
  • Collaborative learning
  • Empathy and patience
  • Teacher support
  • Helping students with special needs

Languages

Spanish
Native/ Bilingual
English
Limited

Additional Information

  • Member of the College of Social Work of Puerto Rico.
  • Permanent Social Work license granted by the Social Work Examining Board of Puerto Rico.

Certification

  • State Board for Educator Certification in Texas - Educational Aide II

Timeline

Bilingual / ESL

Lakeview Elementary School
08.2023 - Current

Cafeteria Manager (summer School)

PAISD
06.2023 - 06.2023

Cafeteria Worker

Thomas Jefferson Middle School
08.2016 - 05.2023

Social Worker

Family Department
02.2008 - 06.2009

Social Worker

Casa Protegida Julia de Burgos
06.2003 - 09.2006

Master of Arts - Guidance And Counseling

Inter American University of Puerto Rico Arecibo

Bachelor of Arts - Social Work

Inter American University of Puerto Rico Arecibo