Brenda L Patterson
Director Of Certified Business Owner Development / HR
Memphis,TN
Summary
Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines with a proven track record. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies through networking with industry professionals to increase client base.
Overview
25
25
years of professional experience
4
4
years of post-secondary education
Work History
Director Certified Business Owner Development/HR Recruiter Coordinator
JAN-PRO Development Of Memphis
Memphis, Tennessee
01.2020 - Current
- Devised hiring and recruitment policies for 200 plus franchise owner company
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Developed and executed strategic initiatives and programs to implement key changes and improvements in business development and sales programs.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
Membership Engagement/Consultant/OnBoarding/Debit Card Fraud Specialist
FedEx Employees Credit Association
Memphis, Tennessee
11.2017 - 12.2019
- Analyzed financial statements, bank records and government databases to identify fraud and other instances for over 1,800 plus credit union members.
- Conducted preliminary investigations to confirm violations that occurred and obtained relevant documents and testimony from involved parties across 5 states.
- Consultant / On Boarding / Card Services
- Summarized all key information regarding investigation into detailed report for delivery to client.
Administrative Services Executive/Liability Claims Examiner
Avectus Healthcare_Bolder Healthcare Company
Corinth, MS
02.2013 - 11.2019
- Collaborated with claims department and industry anti-fraud organizations to resolve claims.
- Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Managed reconciliation of accounts, verify Worker's Comp, Scheduling, and Client Billing. Maintained all Worker's Comp data for (5) on staff Attorneys and ER Liability Counselor at Region One-Memphis.
Education
Certification , Business Administration, Management and Operations - Business And Managerial Economics
Cornell University
Ithaca, NY 10.2022 - 02.2023
Certification, Certified Business Consultant - Business Consulting
International Association of Professions Career College
Princeton Junction, NJ 10.2020 - 03.2021
Associate of Science - Associate of Science in Medical Insurance Billing
Everest University - Tampa
Tampa, FL 03.2010 - 02.2013
Skills
Loss Prevention StrategiesManagement (CRM)Data AnalysisStrategic Planning
Relationship building and rapport
Proficient in Microsoft Office products
P&L Management
Business development and planning
Timeline
Certification , Business Administration, Management and Operations - Business And Managerial Economics
Cornell University
10.2022 - 02.2023
Certification, Certified Business Consultant - Business Consulting
International Association of Professions Career College
10.2020 - 03.2021
Director Certified Business Owner Development/HR Recruiter Coordinator
JAN-PRO Development Of Memphis
01.2020 - Current
Membership Engagement/Consultant/OnBoarding/Debit Card Fraud Specialist
FedEx Employees Credit Association
11.2017 - 12.2019
Administrative Services Executive/Liability Claims Examiner
Avectus Healthcare_Bolder Healthcare Company
02.2013 - 11.2019
Associate of Science - Associate of Science in Medical Insurance Billing
Everest University - Tampa
03.2010 - 02.2013