Brenda L. Saavedra
Delhi,CA
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
I am naturally a positive and optimistic person and have owned my own businesses, including a fitness club in the past, and thrive in high customer related areas.
I am dedicated, responsible, and personally accountable in my job performance. My belief is, a situation is either a win/win situation or it is a lose/lose situation. Everyone should feel valued, considered, and heard.
Overview
8
8
years of professional experience
Work History
Cashier/Customer Service Cashier
Delhi 5 Star
09.2021 - 03.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Manager
Delhi 5 Star
Delhi, CA
06.2020 - 11.2021
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivered feedback to decision-makers regarding employee performance and training needs.
Cook/Cashier/Customer Service/Delivery Driver
Ricos Pizza
Delhi, CA
05.2013 - 03.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $300.00 or more per shift.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Completed inventory counts and ordered merchandise.
Education
High School Diploma -
Livingston High School
Livingston, CA07.1980
Skills
- Cooperative Attitude
- Customer Complaint Resolution
- Cash Register Operation
- Inventory Stocking
- Credits and Refunds
- Advising and Coaching
- Customer Service and Assistance
- Check Cashing
- Gas Pumping
- Food and Beverage Experience
- Answering Customer Questions
- Coin and Currency Counting
- Transaction Balance Sheets
- Proper Staffing
Affiliations
CSBA - California School Board Association
I have been a member of our school board for 28 years and find great satisfaction in serving in such an important capacity in our community.
fitness and exercise
Between the years of 2006 and 2012 I was the owner/operator of a Curves fitness club in Delhi.
I workout and stay active and as fit as possible.
I do an on line chair exercise class with my 88 years young father. We are live on my facebook (Brenda Nightengale Saavedra) Tuesdays, Wednesdays, and Fridays, from 8 am to 8:50 am. I then post that days workout on all the Delhi sights for others to watch and exercise.
Timeline
Cashier/Customer Service Cashier
Delhi 5 Star
09.2021 - 03.2022
Manager
Delhi 5 Star
06.2020 - 11.2021
Cook/Cashier/Customer Service/Delivery Driver
Ricos Pizza
05.2013 - 03.2019
High School Diploma -
Livingston High School
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