Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brendaliz Acevedo

Orlando

Summary

Dynamic sales associate with a proven track record at Bath and Body Works, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction and driving repeat business through strong relationship-building skills. Adept at problem-solving and multi-tasking, contributing to a welcoming store environment and increased sales revenue.

Pursuing full-time role that presents challenges and leverages interpersonal skills, effective time management, and problem-solving experience.

Overview

10
10
years of professional experience

Work History

Sales Associate

Bath and Body Works
11.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.

Sales Associate

Vans Off The Wall
10.2020 - 12.2023
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to build rapport and loyalty.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Leasing Consultant

Central Park Apartments
04.2015 - 01.2018
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.

Education

University of The State of New York
The Bronx, NY

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Cash handling
  • Cash register operation
  • Stocking and receiving
  • Store opening and closing
  • Guest relations
  • Payment processing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Bath and Body Works
11.2023 - Current

Sales Associate

Vans Off The Wall
10.2020 - 12.2023

Leasing Consultant

Central Park Apartments
04.2015 - 01.2018

University of The State of New York

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