Brendaliz Alicea
Brooklyn,NY
Summary
Healthcare professional with extensive experience in the medical field, demonstrating strong work ethic and adaptability. Proven ability to master new skills quickly and work independently. Expertise in planning, problem-solving, and data entry, with a solid understanding of industry best practices. Recognized for effective communication that fosters trust and engagement.
Overview
25
25
years of professional experience
Work History
Weekend scheduling Coordinator
True Care Home Care
Brooklyn, New York
03.2025 - Current
- Coordinated caregiver schedules to ensure optimal client coverage.
- Maintained accurate records of client appointments and caregiver assignments.
- Resolved scheduling conflicts to uphold consistent service delivery.
- Communicated schedule changes and availability to caregivers efficiently.
- Collaborated with management to streamline scheduling processes.
- Utilized MS Office and Excel for data analysis and spreadsheet creation.
- Provided reminder calls to clients prior to scheduled visits.
- Sent regular reminders regarding scheduled meetings via telephone or email.
Registrar/Biopsy coordination
New York Presbyterian / Lower Manhattan Hospital
New York, New York
06.2000 - Current
- Optimized patient check-in and registration processes to enhance workflow efficiency.
- Collected and verified patient insurance information for accuracy and compliance.
- Greeted patients, gathered necessary documents, and confirmed demographic records.
- Coordinated tests in alignment with admission criteria by interpreting physician orders.
- Scheduled tests, lab work, and x-rays according to physician directives.
- Ensured HIPAA compliance while managing confidential patient data.
- Resolved patient inquiries and concerns to maintain high service quality.
- Reviewed documentation for accuracy prior to system entry.
Education
Certified Medical Assistant -
Grover Cleveland High School
Queens, NY01.1999
High School Diploma -
06.1997
ITC -
New York, NYSkills
Bilingual administrative professional
- Medical terminology and ICD-10 coding
- Microsoft Office proficiency
- Advanced computer applications
- Eagle, Centricity, EPIC expertise
- PACS and Eclypsis knowledge
- Schedule coordination
- Patient registration
- Problem solving
Languages
Spanish
Professional
References
References available upon request.
Timeline
Weekend scheduling Coordinator
True Care Home Care
03.2025 - Current
Registrar/Biopsy coordination
New York Presbyterian / Lower Manhattan Hospital
06.2000 - Current
Certified Medical Assistant -
Grover Cleveland High School