Brendalyn Barse
Sisseton,SD
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
6
6
years of professional experience
Work History
Bartender/Waitress
Valley View Golf Course
06.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Served and handled food and drink service, order taking, and food safety.
Health Care Assistant
SWO Head Start
02.2023 - 03.2024
- Assisted with children's hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- I filed, sent out emails and letters, and called parents.
- Worked on computers such as Excel and Word to make graphs, and memos.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed and checked every 3 months for height and weight, vision, and hearing.
Hotel Front Desk Receptionist
Menominee Casino Resort
09.2022 - 12.2022
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees, and payments.
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled cash transactions accurately, ensuring proper accounting procedures were followed daily.
- Provided exceptional customer service, resulting in a high percentage of repeat guests and positive reviews.
- Managed phone lines efficiently, directing calls appropriately while providing courteous assistance when necessary.
- Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards.
Education
Associate of Applied Science - Business Administration And Management
Sisseton Wahpeton College
Sisseton, SD05-2026
High School Diploma -
Tiospa Zina Tribal School
Sisseton, SD06-2020
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Engaging personality
- Cleanliness and hygiene
- Responsible alcohol service
- Menu memorization
- Professional appearance
- Organizational growth
Timeline
Bartender/Waitress
Valley View Golf Course
06.2024 - Current
Health Care Assistant
SWO Head Start
02.2023 - 03.2024
Hotel Front Desk Receptionist
Menominee Casino Resort
09.2022 - 12.2022
Associate of Applied Science - Business Administration And Management
Sisseton Wahpeton College
High School Diploma -
Tiospa Zina Tribal School
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