Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Brendalyn Barse

Fargo,ND

Summary

Dynamic hospitality professional with a proven track record at Valley View Golf Course, excelling in customer service and drink preparation. Recognized for training staff and enhancing guest experiences through effective communication and teamwork. Highly reliable and skilled in inventory management, ensuring operational efficiency and satisfaction during high-volume events.

Overview

6
6
years of professional experience

Work History

Bartender

Valley View Golf Course
06.2024 - 06.2025
  • Crafted signature cocktails and beverages to enhance customer satisfaction.
  • Managed bar inventory and restocked supplies to ensure operational efficiency.
  • Provided exceptional customer service, fostering a welcoming environment for patrons.
  • Trained new staff on bartending techniques and company policies.
  • Collaborated with kitchen staff to streamline food and drink orders during peak hours.
  • Maintained cleanliness and organization of the bar area to comply with health standards.
  • Implemented new drink specials based on seasonal ingredients to attract customers.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Health Assistant Nurse

Sisseton Wahpeton Oyate Head Start
02.2023 - 03.2024
  • Assisted nursing staff in administering patient care and support tasks.
  • Monitored vital signs and documented changes in patient conditions accurately.
  • Educated patients on medication usage and health management strategies.
  • Collaborated with multidisciplinary teams to ensure comprehensive patient care plans.
  • Responded promptly to patient inquiries, enhancing overall patient satisfaction levels.
  • Supported training efforts for new staff on procedures and best practices in patient care.
  • Participated in regular staff meetings to address any issues or concerns within the nursing department, fostering collaboration and continuous improvement.

Hotel Receptionist

Menominee Casino Resort
08.2022 - 01.2023
  • Managed guest check-in and check-out processes efficiently to enhance customer satisfaction.
  • Provided information on hotel services and local attractions to promote guest engagement.
  • Handled reservations and inquiries using property management software to ensure accuracy.
  • Coordinated with housekeeping staff to maintain room readiness and cleanliness standards.
  • Assisted in resolving guest complaints promptly to maintain a positive hotel experience.
  • Processed payments and maintained accurate financial records at the front desk.
  • Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.

Cashier

Dakota Magic Casino
05.2022 - 08.2022
  • Processed transactions efficiently, ensuring customer satisfaction and accuracy in cash handling.
  • Assisted customers with inquiries, providing product information and resolving issues promptly.
  • Maintained cleanliness and organization of the checkout area to enhance shopping experience.
  • Collaborated with team members to manage peak hours effectively, minimizing wait times for customers.
  • Balanced cash drawer daily, identifying discrepancies and reporting to management immediately.
  • Utilized point-of-sale systems accurately for transaction processing and inventory management.
  • Welcomed customers and helped determine their needs.

Waitress Trainer

Sonic
07.2021 - 03.2022
  • Trained new waitstaff in menu knowledge and customer service protocols.
  • Assisted in developing training materials for onboarding processes.
  • Demonstrated effective communication techniques to enhance team collaboration.
  • Monitored service quality, providing feedback to improve performance standards.
  • Coordinated shift schedules to ensure adequate staffing during peak hours.
  • Implemented best practices for maintaining cleanliness and organization in dining areas.
  • Supported management in resolving customer complaints quickly and efficiently.

Crew Member

Pizza Hut
08.2019 - 03.2020
  • Assisted in daily operations by preparing food and maintaining cleanliness standards.
  • Learned and adhered to safety protocols to ensure a safe environment for customers and team members.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to maintain efficient workflow during peak hours.
  • Operated kitchen equipment safely while following proper food handling procedures.
  • Participated in training sessions to enhance product knowledge and service skills.
  • Maintained inventory levels by restocking supplies as needed throughout shifts.
  • Worked front counter and other areas.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Education

Tiospa Zina Tribal School
Sisseton, SD

No Degree - Business Administration And Management

Sisseton Wahpeton Oyate College
Sisseton, SD
05-2026

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Payment processing
  • Handling difficult customers
  • Complex Problem-solving
  • Hospitality service expertise
  • Team training and development
  • Drink preparation techniques
  • Inventory
  • Sales expertise
  • Food preparation
  • Group reservations management
  • Engaging personality
  • Cleanliness and hygiene
  • Responsible alcohol service
  • Cash and credit transactions
  • Recipe and menu memorization
  • Maintaining a clean bar
  • Fast learner
  • Honest and dependable
  • Teamwork and professionalism
  • Hospitality and guest service
  • Collaboration and teamwork
  • Engaging customers
  • Professional service standards
  • Bussing and serving

Timeline

Bartender

Valley View Golf Course
06.2024 - 06.2025

Health Assistant Nurse

Sisseton Wahpeton Oyate Head Start
02.2023 - 03.2024

Hotel Receptionist

Menominee Casino Resort
08.2022 - 01.2023

Cashier

Dakota Magic Casino
05.2022 - 08.2022

Waitress Trainer

Sonic
07.2021 - 03.2022

Crew Member

Pizza Hut
08.2019 - 03.2020

Tiospa Zina Tribal School

No Degree - Business Administration And Management

Sisseton Wahpeton Oyate College

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Brendalyn Barse