Brenda Marie Esparza
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Positive and diligent [Type] professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering [Number] years of [Industry] experience paired with goal-oriented and performance-minded approach.
Overview
27
27
years of professional experience
Work History
Property Manager Supervisor (6) Properties
B.P Newman Investments / Purchased Hillside Apts.
12.1999 - 02.2021
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Completed annual rent calculations using housing database software.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Property Manager
Hillside Apartments, Fernando Zuniga (owner)
01.1998 - 12.1999
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Administered operations to handle needs of more than [Number] tenants across [Number] property units.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Property Manager, Seville Apartments
Michael Portman
10.1995 - 12.1997
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Excellent communication skills, both verbal and written.
- Responded to Common Area Maintenance (CAM) inquiries.
- Coordinated appointments to show marketed properties.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
Secretary
Laredo Independent School District
10.1993 - 06.1995
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Managed filing system, entered data and completed other clerical tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Education
GED -
JW Nixon High School
Laredo, TX06.1974
Skills
- Disturbance Handling
- Knowledge of [State Name] real estate laws
- Basic Mathematics
- Tenant relations
- Eviction Procedures
- Deposits Management
- Capital Projects Management
- Decision-Making
- Financing Coordination
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Property Manager Supervisor (6) Properties
B.P Newman Investments / Purchased Hillside Apts.
12.1999 - 02.2021
Property Manager
Hillside Apartments, Fernando Zuniga (owner)
01.1998 - 12.1999
Property Manager, Seville Apartments
Michael Portman
10.1995 - 12.1997
Secretary
Laredo Independent School District
10.1993 - 06.1995
GED -
JW Nixon High School
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