Brenda Marie Ramos
Mission,TX
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
11
11
years of professional experience
Work History
Administrative Clerk
Saint Matthew Home Health
02.2023 - Current
- Assisted executives with business needs.
- Answer incoming phone calls, and routed mail and deliveries to meet business requirements.
- Ensured patients information is updated daily. Confidentiality information is communicated to the clients physician when admitted or discharged from hospital.
Key Holder Supervisor
Western Beverage
10.2016 - 10.2020
- Reviewed employee performance regularly, offering constructive feedback and coaching for improvement as needed.
- Assist the Store Manager with upcoming product promotions.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Ensure the store and the warehouse were cleaned.
- Directed customers to the preferred beverage.
- Provided exceptional customer service, resulting in a high level of customer satisfaction and repeat business.
- Counted out cash drawers and balanced totals.
Crew Leader
Goodwill Store
07.2013 - 01.2016
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Ensure the store was clean and safe for our customers and staff members.
- Assist the cashiers and made daily evening deposits.
- Established positive relationships with customers and colleagues through high standards of customer service.
Education
High School Diploma -
Psja Southwest Early College High School
Pharr, TX06.1987
Skills
- Word Processing
- Attention to Detail
- Filing systems
- Records Management Software
- Document Management
- Administration Clerical Support
- Cash Management
- Flexible and Adaptable
- Data Entry
- Verbal and written communication
- Maintaining confidentiality
- Scheduling appointments
- Office Machine Operation
- Supervision and leadership
Languages
Spanish
Professional Working
Reference
- Jaime Rodriguez
- Store Manager
- Email: Jlr081669@gmail.com
- Phone: (210) 992-1757
- Nora Lee Martinez
- Customer Service Representative/ Security Service FCU
- Email: Curiel24lee@gmail.com
- Phone: (956) 821-5115
- Mayda P Rubio
- Saint Matthew Home Health Care/ Office Clerk
- Email: maydarubio72@hotmail.com
- Phone: (956) 451-9404
- Charlie Caballero
- LBJ Middle School/P.E. / Teacher
- Email: Cjcaballero32@yahoo.com
- Phone: (956) 451-3253
Timeline
Administrative Clerk
Saint Matthew Home Health
02.2023 - Current
Key Holder Supervisor
Western Beverage
10.2016 - 10.2020
Crew Leader
Goodwill Store
07.2013 - 01.2016
High School Diploma -
Psja Southwest Early College High School
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