Brendan Adams
Grand Rapids ,MI
Summary
A dynamic Operations Manager with a proven track record at Rose Landscape Services, I excel in operational efficiency and team leadership. Skilled in MS Office and adept at fostering client relationships, I've driven significant process improvements and nurtured a culture of accountability, leading to enhanced performance outcomes and service quality.
Overview
6
6
years of professional experience
Work History
Operations Manager
Rose Landscape Services
11.2023 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Executed new strategies, driving higher efficiency and cost savings.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Led initiatives enhancing work environment, company culture, and business strategy.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Addressed difficult customer interactions ensuring high-quality service.
Laborer
Rose Landscape Services
12.2020 - 11.2023
- Executed daily maintenance and sanitation responsibilities.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
Valet
Ellis Parking
09.2020 - 12.2020
- Helped guests unload and load luggage.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Answered guest's questions about property amenities and services.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Provided punctual, polite valet services to uphold professional standards.
Machine Operator
Benteler Automotive
05.2020 - 08.2020
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly
- Complied with company and OSHA safety rules and regulations.
- Tested machine controls to ensure readiness for operations.
Laborer
Make Cents Solutions
05.2019 - 08.2019
- Reported any identified issues promptly after inspecting tools and equipment for safety compliance.
- Maintained project schedules by consistently meeting task deadlines.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Enhanced skill set by consistently learning new techniques.
- Loaded and unloaded materials onto trucks and trailers.
Education
Highschool Diploma -
Dundee Crown High School
Carpentersville, IL05.2019
Skills
- Problem-solving
- Team leadership
- Customer service
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Operations oversight
- Employee motivation
- Equipment Operation
- MS office
- Maintaining compliance
- Goal setting
- Client relationships
- Strategic planning
- Schedule management
- Health and safety compliance
- Regulatory compliance
- Process improvements
- Quality assurance controls
- Unsurpassed work ethic
- Maintenance planning
Timeline
Operations Manager
Rose Landscape Services
11.2023 - Current
Laborer
Rose Landscape Services
12.2020 - 11.2023
Valet
Ellis Parking
09.2020 - 12.2020
Machine Operator
Benteler Automotive
05.2020 - 08.2020
Laborer
Make Cents Solutions
05.2019 - 08.2019
Highschool Diploma -
Dundee Crown High School
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