Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brendan Adams

Killeen

Summary

Dedicated employee who’s shown willingness to work hard and been promoted quickly

Professional with comprehensive experience and strong skills in ensuring safe and efficient operations. Adept at coordinating with team members and adapting to changing conditions. Known for reliability, attention to safety protocols, and effective problem-solving in dynamic environments. Skilled in communication, time management, and maintaining operational standards.

Overview

6
6
years of professional experience

Work History

Railroad Conductor

BNSF Railroad
10.2024 - Current
  • Demonstrated leadership during crew changes by providing clear instructions to incoming conductors and ensuring seamless handoffs.
  • Improved on-time performance through effective communication with dispatchers, engineers, and other crew members.
  • Facilitated efficient yard switching operations by directing locomotive movements using hand signals or radio communication effectively.
  • Ensured compliance with federal regulations regarding hazardous materials transportation by maintaining proper documentation and adhering to strict handling procedures.
  • Provided clear instructions to train crew members on safety procedures, operational tasks, and company policies.
  • Maintained accurate documentation of cargo manifests, trip logs, and timekeeping records for regulatory compliance.

eStore Customer Service Specialist

H-E-B
08.2021 - 10.2024
  • Managed partners both in delivering groceries to customers and aquiring the best product on the floor for customers. Youngest specialist in history of department. Assisted customer over phone with issues with orders, placing orders, out of stock items, payment information. Ran entire department alone with no issues.
  • Improved UPH (Units shopped per hour) by 15% in 1 month when given assignment.

eStore In Store Shopper

H-E-B
04.2020 - 08.2021
  • Aquired groceries for customers as well as delivered groceries to their cars. Took special care of job to make sure all items gathered were the best quality. Lifted up to 50 lbs at a time. Proficient in all areas of work (Curbie, Dry shop, Cold shop, Frozen shop, Bulk shop, Production shop). Allowed to close department alone before being promoted.

Customer Service Assistant

H-E-B
04.2019 - 04.2020
  • Bagged customers groceries and greeted them with great hospitality. Pushed 9 carts at a time up hill during extreme weather conditions. Assisted customers with taking groceries out to car and loading groceries for them.

Education

High School Diploma - Multidisciplinary

Killeen High School
06.2019

Skills

  • Detail oriented
  • Ability to build positive and long lasting workplace relationships
  • Hard working
  • Communication skills
  • Good with technology
  • Railroad signaling understanding
  • Time management
  • Leadership qualities

Timeline

Railroad Conductor

BNSF Railroad
10.2024 - Current

eStore Customer Service Specialist

H-E-B
08.2021 - 10.2024

eStore In Store Shopper

H-E-B
04.2020 - 08.2021

Customer Service Assistant

H-E-B
04.2019 - 04.2020

High School Diploma - Multidisciplinary

Killeen High School

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