Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brendan Barnard

Summary

Dedicated professional with a proven track record of exceptional time management skills and a keen ability to effectively connect with individuals. Demonstrates a strong aptitude for remote work, consistently meeting deadlines and exceeding productivity goals. Adept at maintaining high engagement and communication with colleagues and clients alike, fostering positive relationships, and achieving outstanding results in virtual and in-person environments. Authorized to work in the US for any employer

Overview

13
13
years of professional experience

Work History

Intake Coordinator

South Florida Wellness Network
03.2022 - Current
  • Data Management: Diligently oversee the creation and maintenance of precise records utilizing Excel for all agency referrals, ensuring the integrity and accuracy of crucial information
  • Client Engagement: Cultivate an environment that fosters vulnerability and facilitates recovery during initial client interactions, setting the tone for a productive engagement
  • Staff Allocation: Proficiently determine the optimal staff member to cater to the unique needs of each incoming individual under agency care, enhancing service efficacy
  • Training and Onboarding: Spearhead the training of new personnel in agency data collection systems and initial engagement protocols, enabling seamless integration into the organization
  • Screening Expertise: Execute comprehensive screening procedures for all individuals seeking recovery support services, delivering a structured and consistent approach
  • Crisis Management: Provide timely crisis support on a case-by-case basis as required, demonstrating a swift and adaptable response to emergent situations
  • Remote Support Services: Deliver interim supportive services to individuals seeking recovery support through telecommunication channels, ensuring continuity of care
  • Inter-Agency Collaboration: Forge synergistic collaborations with diverse service providers within the care system, orchestrating seamless referrals and facilitating holistic support
  • Care Coordination and Monitoring: Conduct routine follow-ups and assessments of care coordination progress, maintaining a proactive stance in enhancing client outcomes
  • Youth and Family Support: Engage with youth, families, or small groups to develop wellness plans and aid participants in overcoming barriers, fostering self-sufficiency and well-being
  • Resource Facilitation: Facilitate referrals and establish linkages to relevant programs and local resources, empowering clients to access essential services
  • Supervisory Support: Collaborate with the youth department supervisor in coordinating and delivering services, ensuring a cohesive approach to youth support
  • Event Coordination: Research and secure event venues for wellness workshops and team-building exercises, demonstrating meticulous planning and execution
  • Community Engagement: Identify strategic partners and cultivate community relationships, facilitating donations and bolstering community ties
  • Regulatory Compliance: Remain abreast of local, state, and federal standards and regulations governing youth services, ensuring full compliance and adherence
  • Advocacy: Champion the rights and needs of individuals and families, advocating for essential services and addressing pertinent issues with professionalism and determination
  • Personal In

Private Caregiver

Family
02.2020 - 01.2022
  • Medication Dispensation: Proficiently managed medication dispensation, adhering to established protocols and ensuring the safe administration of medications
  • Health and Hygiene Monitoring: Vigilantly monitored the general health and hygiene of individuals under care, promptly addressing any health concerns or hygiene needs
  • Meal Preparation: Expertly prepared nutritious meals, catering to dietary requirements and preferences, and prioritizing the well-being of residents
  • Cleanliness Maintenance: Ensured a consistently clean and sanitary living environment for residents, upholding high standards of cleanliness and hygiene throughout the residency.

Operations Manager

K'Star, Inc. Emergency Shelter
08.2016 - 01.2020
  • Comprehensive Child Care Oversight: Ensured the fulfillment of daily programming needs for children under shelter custody, guaranteeing their well-being and development
  • Client-Centric Communication: Fostered productive collaborations with Child Protective Services Case
  • Managers to optimize client outcomes through effective communication and coordination
  • Efficient Workforce Management: Skillfully managed a workforce of 16 to 18 employees, overseeing scheduling to provide round-the-clock care for shelter residents
  • Regulatory Compliance: Maintained stringent adherence to the State of Texas Minimum Standards for respite and 90-day facilities, upholding legal and quality standards
  • Staff Training and Development: Spearheaded comprehensive training and development initiatives for staff members, specializing in Crisis Prevention Intervention and Therapeutic holds to ensure a safe and effective care environment
  • Directorial Support: Assumed responsibility for executing tasks assigned by the director, demonstrating flexibility and dedication in fulfilling organizational objectives
  • Talent Acquisition and Retention: Successfully recruited and retained staff members, fostering a skilled and dedicated team committed to achieving the shelter's mission
  • Strategic Planning: Developed a robust business plan and operational model to accommodate children with elevated care needs, ensuring a higher level of support and services
  • Financial Stewardship: Implemented continuous monitoring and adaptive management of operational expenditures to align with the evolving needs of the shelter, optimizing resource allocation.

Shift Leader

Cornerstore Valero
06.2014 - 08.2016
  • Team Leadership: Directed and mentored a team of four to six customer service representatives in a fast-paced convenience store environment, ensuring exceptional service delivery
  • Financial Accountability: Assumed responsibility for all cash drawer counts, safe deposits, and pick- ups, maintaining precise financial records and safeguarding store assets
  • Inventory Management: Orchestrated the strategic ordering and meticulous auditing of products within the store, optimizing inventory levels and reducing wastage
  • Training and Development: Spearheaded comprehensive training and development programs for team members, nurturing their skills and enhancing their capacity to excel in their roles
  • Efficient Scheduling: Proficiently managed staff scheduling, aligning team availability with business demands to guarantee seamless store operations
  • Vendor Relations: Cultivated and sustained productive relationships with various product representatives, facilitating effective communication and beneficial partnerships for the store.

Nursery Worker

Coder's Home and Garden
03.2011 - 09.2012
  • Flora Sales Management: Held accountable for the successful sales of indoor and outdoor flora, ensuring product knowledge and customer satisfaction were top priorities
  • Facility Upkeep and Horticultural Care: Maintained a consistent focus on the cleanliness and optimal health of flora and the surrounding facilities, creating an inviting and well-maintained environment.
  • Transplanted seedlings and young plants to promote growth and prepare plants for sale or transfer to other locations.
  • Answered questions and provided information regarding plants and care to help customers make informed decisions.

Education

High school diploma -

Cedar Shoals High School
Athens, GA

Skills

  • Case Management
  • Crisis Intervention
  • Triage
  • Quality Control
  • Leadership
  • Training & development
  • Microsoft Office
  • Data entry
  • Data Collection
  • Operational Requirements
  • Multi-Line Phone Systems
  • Patient Scheduling

Accomplishments

  • Designed and implemented a highly effective referral tracking system, optimizing the management of referrals and enhancing operational efficiency.
  • Successfully reduced the operational budget for K'STAR INC, demonstrating fiscal responsibility and resource efficiency. Additionally, authored a strategic business plan that transformed the organization into a specialized emergency shelter, creating new opportunities for staff and enabling higher compensation.
  • Pioneered a groundbreaking role as one of the first peer specialists to deliver direct services in the Metaverse, showcasing adaptability and innovation in the virtual realm.
  • Through the facilitation of in-kind donations and strategic networking efforts, I orchestrated Christmas celebrations for individuals who had previously not experienced the joy of this festive season.

Timeline

Intake Coordinator

South Florida Wellness Network
03.2022 - Current

Private Caregiver

Family
02.2020 - 01.2022

Operations Manager

K'Star, Inc. Emergency Shelter
08.2016 - 01.2020

Shift Leader

Cornerstore Valero
06.2014 - 08.2016

Nursery Worker

Coder's Home and Garden
03.2011 - 09.2012

High school diploma -

Cedar Shoals High School

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Brendan Barnard