Brendan Bellenir
Monroe,MI
Summary
Dynamic Associate Manager with a proven track record at Phoenix Theatres, excelling in strategic planning and staff management. Successfully optimized workflows, enhancing operational efficiency and fostering collaboration. Adept at training and developing teams, while ensuring financial accuracy and accountability. Committed to driving results through effective communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Associate Manager
Phoenix Theatres
02.2023 - 03.2025
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
- Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
- Conducted regular performance evaluations of staff members, providing constructive feedback and identifying areas for growth.
- Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Security Installation Technician
Intuitiv Technology Solutions
03.2022 - 02.2023
- Mitigated risks associated with unauthorized access through the installation of high-quality security devices, providing clients with peace of mind.
- Assisted customers in understanding their security systems, resulting in increased confidence in the technology provided.
- Developed strong relationships with clients, fostering trust and loyalty through consistent communication and reliable service delivery.
- Performed regular maintenance checks on installed systems to ensure optimal functioning and prevent potential issues.
- Installed access, alarms and video surveillance systems.
- Demonstrated features and functionality of alarm systems to customers.
- Collaborated with team members to complete large-scale installation projects efficiently and effectively.
- Proficient in operating power tools (e.g., drills, circular saws, sanders, grinders) in both residential and commercial settings.
Inventory Coordinator
Meijer
08.2021 - 03.2022
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
- Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
- Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
- Performed full inventory counts every quarter.
- Performed data entry and completed proper paperwork.
- Enhanced warehouse organization by redesigning storage layouts and implementing a barcode system for easy tracking.
- Restocked Shelves as needed.
- Daily use of Forklift.
Usher Supervisor
MJR Southgate Digital Cinema
10.2017 - 03.2021
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined the ticket checking process for faster entry, leading to reduced wait times for guests.
- Ensured guest safety through diligent monitoring of seating areas and proactive intervention during potential conflicts or emergencies.
- Empowered ushers to provide outstanding service through ongoing coaching sessions focused on problem-solving techniques and guest relations best practices.
- Boosted team morale and productivity with regular team meetings, feedback sessions, and recognition of achievements.
- Improved overall venue cleanliness by implementing a thorough and efficient cleaning schedule.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
Education
High School Diploma -
A.C.E. School of Tomorrow
06-2018
Skills
- Staff management
- Strategic planning
- Operations management
- Staff training and development
- Money handling
- Inventory management
Accomplishments
- Was promoted to Associate Manager within 7 months of hire date.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with the remodel of a current location, as well as assisted with the construction and opening of a new location.
Timeline
Associate Manager
Phoenix Theatres
02.2023 - 03.2025
Security Installation Technician
Intuitiv Technology Solutions
03.2022 - 02.2023
Inventory Coordinator
Meijer
08.2021 - 03.2022
Usher Supervisor
MJR Southgate Digital Cinema
10.2017 - 03.2021
High School Diploma -
A.C.E. School of Tomorrow
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