Brendan Clougher

Store Clerk

Stop & Shop

Dartmouth, MA

11.2013 - 06.2024

Completed weekly tasks such as cleaning counters and floors, dusting shelves, stocking shelves with new merchandise.
Checked expiration dates on food items regularly to ensure quality control standards were met.
Followed safety protocols when lifting heavy objects or operating machinery within the store environment.
Ensured compliance with health and safety regulations.
Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
Organized store shelves according to product type and size.
Restocked shelves with inventory as needed.
Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
Operated cash register in accordance with company policies and procedures.
Balanced receipts against cash on hand at end of shift to ensure accuracy in accounting records.
Processed customer payments accurately and efficiently.
Utilized problem solving skills to resolve issues quickly while maintaining customer satisfaction.
Assisted in training new staff members on proper cash handling procedures and use of POS system.
Kept work area clean and organized at all times.
Resolved customer complaints in a timely manner to maintain positive relationships with shoppers.
Resolved customer complaints in an efficient and professional manner.
Greeted customers entering the gas station and provided assistance when needed.
Operated cash register to process transactions accurately and efficiently.
Processed customer payments, counted money in cash drawers and balanced receipts with sales.
Reported any discrepancies or irregularities found during shift to manager immediately.
Ensured that all safety regulations were followed while handling hazardous materials.
Answered phone calls regarding product availability, prices and special orders.
Monitored fuel tank levels throughout the day to ensure adequate supply at all times.
Called vendors when necessary to report low stock levels or order additional supplies.
Assisted in training new employees on operating procedures within the store.
Dispensed fuel into vehicles from pumps according to company guidelines.
Conducted regular maintenance activities on fuel pumps including changing filters.
Performed daily inspections on pumps, tanks, hoses and nozzles for proper functioning.
Attended to gas spills and accidents promptly and according to established guidelines.
Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
Processed gas and amenities payments.
Coordinated with fuel delivery trucks for timely refueling of gas station tanks.
Ensured compliance with local, state, and federal regulations regarding gas station operations.
Conducted regular cleaning and maintenance of gas station facilities to uphold safety standards.
Trained new employees on gas station operations, customer service, and safety procedures.
Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
Performed basic car services such as checking tire pressure and adding air when necessary.
Collected payments for dispensed gas and tendered change or receipts to customers.

Summary

Overview

Work History

Store Clerk

Cook

Education

High School Diploma -

Certification

Languages

Timeline

Store Clerk

Cook

High School Diploma -

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