Summary
Overview
Work History
Education
Skills
References
Timeline
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Brendan Connors

Philadelphia,PA

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

8
8
years of professional experience

Work History

Administrative Associate

Ceisler Media & Issue Advocacy
Philadelphia, PA
02.2023 - Current
  • Scheduler and assistant to Principal and COO
  • Support VP of Finance, AP & AR
  • Processing monthly staff expense reimbursements
  • Tracking and executing sponsorships and political contributions
  • Quarterly lobbying reporting
  • Editing and executing client service agreements
  • Office upkeep (supply orders, maintenance requests) for three offices across state
  • Event coordination for political fundraisers hosted internally, monthly staff meetings, annual company retreat

Patron Services Representative

Ensemble Arts Philly
Philadelphia, PA
09.2021 - 02.2023
  • Processed sales and season subscription packages
  • Educated customers about billing, payment processing and support policies and procedures over the phone, via email, and in person during performances
  • Data entry and reporting
  • Processed payments and organized seating charts
  • Created and maintained reports of tickets and in-person/ online payments received
  • Greeting patrons and offering help checking in and finding seats
  • Preventing delays by effectively using slow periods to get ahead of routine tasks such as restocking supplies

Box Office Assistant

University of the Arts
Philadelphia, PA
09.2017 - 03.2020
  • Processed payments and organized seating charts
  • Created and maintained reports of tickets and in-person/ online payments received
  • Greeting patrons and offering help checking in and finding seats
  • Preventing delays by effectively using slow periods to get ahead of routine tasks such as restocking supplies

Education

BFA - Musical Theatre

University of The Arts
Philadelphia, PA
05.2020

Skills

  • Payroll Processing
  • Sponsorship Tracking
  • Contract Editing
  • Event Coordination
  • Customer Service
  • QuickBooks
  • Microsoft Office Suite
  • Salesforce
  • Tessitura

References

References available upon request.

Timeline

Administrative Associate

Ceisler Media & Issue Advocacy
02.2023 - Current

Patron Services Representative

Ensemble Arts Philly
09.2021 - 02.2023

Box Office Assistant

University of the Arts
09.2017 - 03.2020

BFA - Musical Theatre

University of The Arts