Brendan Ditoro
St Louis
Summary
Professional hospitality leader with significant experience in managing high-energy bar environments. Proven ability to enhance guest satisfaction, streamline operations, and drive revenue growth. Strong focus on team collaboration and delivering consistent results, adapting seamlessly to evolving needs. Expertise in inventory management, staff training, and creating inviting atmosphere. Reliable and goal-oriented, ensuring operations run smoothly and efficiently.
Overview
11
11
years of professional experience
Work History
Bar Manager
Blue Duck
06.2022 - Current
- Supervised daily bar operations, ensuring compliance with health and safety regulations.
- Developed and implemented cocktail menus, enhancing customer satisfaction and engagement.
- Analyzed customer feedback to refine offerings and improve overall guest experience.
- Closed out cash register and prepared cashier report at close of business.
- Trained and mentored staff on product knowledge and customer service best practices.
Bartender
Noble Pie Parlor
02.2020 - 04.2022
- Crafted and served cocktails following standard recipes to ensure quality and consistency.
- Maintained cleanliness and organization of bar area, enhancing operational efficiency.
- Provided excellent customer service, handling diverse patron requests with professionalism.
- Assisted in inventory management, tracking supplies to minimize waste and shortages.
- Developed drink specials based on seasonal ingredients, boosting customer interest and sales.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Server
Texas Roadhouse
01.2017 - 12.2019
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Coordinated timely food and beverage delivery, ensuring accurate orders and efficient service flow.
- Trained and mentored new staff on menu knowledge and service standards to maintain quality.
- Implemented strategies to improve table turnover rates, contributing to overall restaurant efficiency.
Sales Associate
Eddie Bauer Outlet
01.2015 - 12.2016
- Assisted customers in selecting products, enhancing overall shopping experience.
- Trained new associates on sales techniques and product knowledge for improved performance.
- Collaborated with team members to develop effective merchandising strategies and displays.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Bellevue West High School
Bellevue, NESkills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Training and mentoring
- Responsible alcohol service
- Bar management
- Inventory management
- Guest interaction
- Inventory control
- Quality control
- Menu updating
- Service-oriented mindset
Timeline
Bar Manager
Blue Duck
06.2022 - Current
Bartender
Noble Pie Parlor
02.2020 - 04.2022
Server
Texas Roadhouse
01.2017 - 12.2019
Sales Associate
Eddie Bauer Outlet
01.2015 - 12.2016
High School Diploma -
Bellevue West High School