Brendan Dorsey
Orlando,FL
Summary
Cheerful Produce Manager recognized and rewarded for engaging customers in friendly conversations while meeting diverse needs. In-depth knowledge of all fruits and vegetables sold in department, as well as relevant job-related safety, health and security rules. Hardworking and collaborative individual with nine years of retail experience.
Overview
9
9
years of professional experience
Work History
Assistant Produce Manager
Publix Supermarkets, Inc.
06.2023 - Current
- Continuously improved processes and procedures within the department to maximize efficiency, reduce waste, and increase overall profitability.
- Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Conducted daily inspections of received goods to ensure freshness and quality, addressing any discrepancies or concerns immediately with suppliers.
- Collaborated with store management to implement successful promotions and special events, boosting overall departmental sales.
- Assisted in training new team members, fostering an environment of teamwork and continuous learning for all staff.
- Enhanced sales performance with consistent merchandising and attractive displays, showcasing seasonal items.
Full-time Produce Clerk
Publix Supermarkets, Inc.
01.2020 - 06.2023
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
Part-time Produce Clerk
Publix Supermarkets, Inc.
08.2017 - 01.2020
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
Front Service Clerk
Produce Supermarkets, Inc.
08.2015 - 08.2017
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
- Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
- Assisted in maintaining a clean and organized store environment for optimal shopping experiences.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
High School Diploma -
Ocoee High School
Ocoee, FL05.2017
Skills
- Stock Rotation
- Task Delegation
- Ordering Procedures
- Display Creation
- Merchandising Strategies
- Purchasing and planning
- Display production
- Product Merchandising
- Promotional planning
- Resource Allocation
- Teamwork and Collaboration
- Vendor liaison
Timeline
Assistant Produce Manager
Publix Supermarkets, Inc.
06.2023 - Current
Full-time Produce Clerk
Publix Supermarkets, Inc.
01.2020 - 06.2023
Part-time Produce Clerk
Publix Supermarkets, Inc.
08.2017 - 01.2020
Front Service Clerk
Produce Supermarkets, Inc.
08.2015 - 08.2017
High School Diploma -
Ocoee High School
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