Brendan Edwards

Department head for largest department in hotel. Improved hotel productivity in second and third year of hotel opening. Participated in Corporate projects for hotel cleanliness score to eliminate majority of complaints for stained and dirty linen. Spent a month of this time period assisting the Hyatt Regency Bellevue on task force during their peak season.

Saw increases year over year in both HPOR Productivity as well as the hotel cleanliness score. Spent a month of this time period task forcing at the Grand Hyatt at SFO airport as interim Executive Housekeeper. Won Leader of the Quarter Award.

In this role I served as an interim Front Office Manager for one month and then interim F&B MOD for two months.

Initially hired as an assistant manager was promoted to an Leadership Committee position within the first year, and to Front Office Manager after six months. In my final role here I oversaw Front Office, Housekeeping and Valet. Successfully transition this hotel off of Hyatt's portfolio onto a smaller boutique hospitality company. Won Leader of the Quarter Award.

Oversaw day to day restaurant operations in the midst of the Covid 19 pandemic and all changes that brought to service.

Completed half of my Corporate Managment Training Program until the Covid 19 Pandemic hit. I had exposure in Engineering, Sales, HR and spent the majority of my time in F&B / Banquets.

Oversaw day to day operations for the evening shift in a high end luxury hotel.

Upsold over $22,000 in check in upsells. Won Colleague of the quarter award.

College Program Internship in Food and Beverage.