Brendan Ezzo
Argyle
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
The Tavern At Lakeside
11.2023 - Current
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Food Runner
The Tavern At Lakeside
06.2023 - 11.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Busser
The Tavern At Lakeside
06.2022 - 06.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
John H. Guyer High School
Denton, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Safe food handling
- Menu memorization
- High volume dining
- Team collaboration
- Sales expertise
- Suggestive selling
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Texas Driver's License
- TABC certified
- CPR certified
Timeline
Server
The Tavern At Lakeside
11.2023 - Current
Food Runner
The Tavern At Lakeside
06.2023 - 11.2023
Busser
The Tavern At Lakeside
06.2022 - 06.2023
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Texas Driver's License
- TABC certified
- CPR certified
John H. Guyer High School
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