Brendan Francis
Jacksonville,FL
Summary
Insightful manager with experience directing and improving operations through creative problem solving strategies and a willingness to listen and adapt.
Overview
5
5
years of professional experience
Work History
Environmental Education Coordinator/Eco Camp Director
University of North Florida Wildlife Preserve
2023.05 - Current
- Successfully rebuilt the environmental education department after COVID-19, enhancing existing programs and developing expedited alternatives to accommodate school bus shortages
- Collaborated with local schools to promote environmental education programs, resulting in increased participation and engagement
- Managed a team of eight employees, overseeing, training, and scheduling
- Planned and organized field trips for campers as Camp director
- Organized events for campers such as ziplining, kayaking, paddleboarding, hiking, and archery, and ensured their safety during all events.
Operations Manager
Junkluggers of North Florida
2021.03 - 2022.02
- Optimized routes for drivers, resulting in increased efficiency and cost savings
- Tracked and monitored luggers, ensuring timely completion of tasks and adherence to company standards
- Created weekly schedules for all employees, balancing workload and availability
- Collaborated with customers on pricing and scheduling, ensuring satisfaction and retention
- Conducted weekly meetings with employees to provide updates, address concerns, and foster a positive work environment.
Wildlife Conservation
Nevada Conservation Corps
2020.09 - 2021.01
- Participated in week-long wilderness conservation projects, contributing to environmental preservation efforts in diverse ecological environments
- Camped and worked in remote areas, demonstrating resilience and adaptability in challenging conditions.
Server
Roosevelt Lodge
2019.05 - 2019.08
- Provided exceptional service to guests, taking orders, delivering food and beverages, and ensuring a memorable dining experience
- Managed financial transactions, including cash and credit card payments, and reconciled receipts at the end of shifts.
Education
Master of Creative Writing -
Newcastle University
Newcastle Upon Tyne, U.K.10.2020
Bachelor of Economics -
Pennsylvania State University
12.2018
Bachelor of Science - Economics
U.S. Naval Academy
Annapolis, MD12.2016
Skills
- Leadership and team management
- Environmental education and conservation
- Customer service and client relations
- Operations optimization and scheduling
- Wilderness camping and outdoor skills
- Excellent communication and interpersonal skills
Timeline
Environmental Education Coordinator/Eco Camp Director
University of North Florida Wildlife Preserve
2023.05 - Current
Operations Manager
Junkluggers of North Florida
2021.03 - 2022.02
Wildlife Conservation
Nevada Conservation Corps
2020.09 - 2021.01
Server
Roosevelt Lodge
2019.05 - 2019.08
Master of Creative Writing -
Newcastle University
Bachelor of Economics -
Pennsylvania State University
Bachelor of Science - Economics
U.S. Naval Academy
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