Summary
Overview
Work History
Education
Skills
Timeline
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Brendan Hamilton

Littleton,CO

Summary

I am a motivated person who thrives in fast-paced environments. Works independently, with minimal supervision and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures.

Overview

2
2
years of professional experience

Work History

Line Cook

Buffalo Wild Wings
Highlands Ranch, CO
02.2021 - 03.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Hospitality Team Member

Buffalo Wild Wings
Highlands Ranch, CO
08.2020 - 02.2021
  • Collaborated with various team members to meet guests' requests.
  • Tracked guest satisfaction surveys to recognize trends and create action plans for improving guest services.
  • Increased customer service ratings significantly through personable service.
  • Collaborated with maintenance, housekeeping and security teams to resolve requests and issues efficiently.
  • Offered appropriate reservation options based on expected attendees when coordinating events.
  • Greeted and assisted guests every day and gathered information about each reservation.
  • Responded to telephone calls per day to provide information regarding reservations and room vacancies and food ordering.

Courtesy Clerk

King Soopers Marketplace
Highlands Ranch, CO
12.2019 - 02.2020
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

High School Diploma -

Thunder Ridge High School
Highlands Ranch, CO
05.2022

Skills

  • Reliable and Trustworthy
  • Attention to Detail
  • Time Management
  • Organization and Prioritization
  • Teamwork and Collaboration
  • Sanitization Protocols
  • Cash Register Operations

Timeline

Line Cook

Buffalo Wild Wings
02.2021 - 03.2022

Hospitality Team Member

Buffalo Wild Wings
08.2020 - 02.2021

Courtesy Clerk

King Soopers Marketplace
12.2019 - 02.2020

High School Diploma -

Thunder Ridge High School

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Brendan Hamilton