Brendan Hill

• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
• Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Established foundational processes for business operations.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

• Increased customer satisfaction by providing timely and efficient service for various technical issues.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Explained diagnostic findings to customers and outlined repair or service options.
• Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
• Replaced faulty component's on customer vehicles
• operated the used car department for vehicles inspection on trade ins
• Tested systems, noting issues and completing preventive maintenance.
• Diagnosed and repaired problems with electrical and mechanical systems.
• Inspected, evaluated and calibrated electrical and mechanical systems and components.
• Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.

• Increased customer satisfaction by providing timely and efficient service for various technical issues.
• Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
• Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
• Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Inspected equipment to diagnose operational issues.
• Explained diagnostic findings to customers and outlined repair or service options.
• Evaluated systems according to predetermined checklist and noted issues.
• Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
• Diagnosed and repaired hardware, software and network issues to mitigate disturbances.
• Provided technical support and maintenance services for range of engine replacements to smaller auto repair such as recalls module replacement clutches and suspension work
• Transmission rebuilds (manual and automatic transmissions)
• PDI`s ( checking all new vehicles to the dealership whether it be all mechanics to the vehicle and making sure everything works properly)
• Used cars ( which consent of a 150 point inspection and operation of vehicles. Asse what the vehicle needs to be back up and running in factory spec to sell the car)

• Enhanced security system performance by troubleshooting and repairing faulty equipment.
• Reduced customer complaints by providing timely and efficient installations of security systems.
• Maintained a high level of customer satisfaction with thorough follow-up on service calls.
• Collaborated with team members to complete large-scale installation projects efficiently and effectively.
• Improved system functionality by updating software and firmware regularly.
• Assisted customers in understanding their security systems, resulting in increased confidence in the technology provided.
• Performed regular maintenance checks on installed systems to ensure optimal functioning and prevent potential issues.
• Conducted site surveys to assess clients'' needs, helping to customize security solutions for each location.
• Increased client retention rates through exceptional customer service and prompt attention to concerns or issues that arose.
• Maintained up-to-date knowledge of industry trends and technological advancements, ensuring the highest quality of service for clients.
• Implemented customized wiring solutions to accommodate unique building layouts while maintaining professional appearance.
• Registered Private security installer
• installed security systems with cameras and sensors

• Enhanced project efficiency by streamlining construction processes and implementing time-saving techniques.
• Reduced overall project costs through careful resource management and procurement strategies.
• Improved team productivity by fostering a collaborative work environment and providing guidance on best practices.
• Ensured timely completion of projects by closely monitoring progress and adjusting schedules as needed.
• Certified forklift Operator
• Train new hires
• Complete daily reports to log number of trailers completed, document hours, and order parts
• Implement and adhere to all safety practices
• Forman’s Lead of the area

Construct/Weld all panels for front ends and side

walls. Operated forklift and counted for all materials.

Maintained labor hours for the frontend department and worksheets to ensure every part that was assembled was clocked.