Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

BRENDAN HUGHEY

Southfield,MI

Summary

I am a hard-working, driven communications major with diverse experience in customer service, event planning and real estate services. I'm seeking an internship that offers an opportunity to grow professionally, while assisting to help achieve your company's business goals and objectives.

Overview

5
5
years of professional experience

Work History

Property Insurance Agent

Independent Contractor
06.2023 - 01.2024
    • Increased client satisfaction by promptly addressing and resolving property insurance claims.
    • Streamlined the property insurance application process for faster policy issuance and improved customer experience.
    • Built relationships with clients through excellent communication and consistent follow-ups, resulting in high retention rates.
    • Improved client understanding of complex policy terms by simplifying explanations in easy-to-understand language and providing relevant examples.
    • Collaborated with underwriters to accurately assess risk and determine appropriate coverage levels for clients'' properties.
    • Utilized advanced software programs to efficiently manage client data and streamline workflow processes for enhanced productivity.

SALES ADVISOR

BEST BUY
10.2022 - 02.2023
    • Increased sales by establishing rapport with customers and identifying their needs.
    • Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
    • Collaborated with team members to achieve monthly sales goals and improve overall performance.
    • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
    • Streamlined processes within the sales team for a more efficient workflow, leading to better time management and increased productivity.
    • Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
    • Listened to customer details and offered matching solutions to meet wide range of requirements.
    • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
    • Retained excellent client satisfaction ratings through outstanding service.

COUNTER ATTENDANT

PENN STATION
04.2019 - 10.2019
    • Enhanced customer satisfaction by providing prompt and courteous service at the counter.
    • Streamlined order-taking process for improved efficiency and reduced wait times.
    • Maintained a clean and organized workspace, ensuring a positive environment for customers.
    • Prepared food items accurately and in compliance with health and safety guidelines.
    • Collaborated with team members to consistently meet high standards of quality and service.
    • Handled multiple tasks simultaneously, maintaining excellent time management skills while prioritizing workload.
    • Utilized strong communication skills to explain menu options and make recommendations based on customer preferences.

Education

Bachelor of Arts - Communications

University of Michigan - Dearborn
Dearborn, MI
12.2026

Skills

  • Superb Math Skills
  • Analytical, critical-thinking skills
  • Social Media Promotion Experience
  • Organizational Skills
  • Strategic Planning Experience
  • Extensive Sales Experience
  • Promotional Understanding
  • Marketing Experience
  • Advertising Experience
  • Promotional Understanding
  • Extensive Customer Service Experience
  • Strong Communication Skills

Timeline

Property Insurance Agent

Independent Contractor
06.2023 - 01.2024

SALES ADVISOR

BEST BUY
10.2022 - 02.2023

COUNTER ATTENDANT

PENN STATION
04.2019 - 10.2019

Bachelor of Arts - Communications

University of Michigan - Dearborn

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BRENDAN HUGHEY