Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Manager

Brendan Kelly

Pittsburgh,PA

Summary

Dynamic property and fitness management professional with extensive experience both as a team lead and entrepreneurat. Adept at leveraging property management software to enhance operational efficiency. Proven track record in compliance and tenant satisfaction, while championing best practices and fostering team collaboration. Skilled in financial transactions and conflict resolution, driving organizational success through strategic planning and execution.

Overview

15
15
years of professional experience

Work History

Property Management

Self-Employed
07.2023 - Current
  • Ensured compliance with all federal, state, and local housing regulations for a legally compliant property management operation.
  • Utilized property management systems effectively for streamlined reservation management and data tracking.
  • Advised clients on property management best practices, enabling them to effectively manage their real estate investments for long-term success.
  • Mastered various property management systems to efficiently handle reservations, record keeping, billing processes, and inventory tracking.
  • Processed financial transactions accurately using property management software systems while safeguarding against fraud or theft attempts at all times.
  • Supported the integration of a new property management system, facilitating a smooth transition for all associates involved in reservations tasks.
  • Prepared rental agreements and documentation for accurate, up-to date property management records.
  • Ensured compliance with federal, state, and local regulations governing property management and tenant rights.
  • Contributed to successful property management by coordinating maintenance requests, scheduling repairs, and following up on work orders.
  • Championed best practices for property management, driving improvements across the organization and setting new standards for excellence.
  • Updated room availability in real-time using property management software systems for accurate reservations data.
  • Collaborated with property management team to address tenant issues promptly, resulting in increased resident satisfaction levels.
  • Oversaw property management operations, ensuring tenant satisfaction while maintaining strict adherence to regulatory standards.

Manager

Fit City Gym
09.2017 - Current
  • Oversaw workforce, driving commitment and efficiency.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Guided team members to achieve better performance metrics.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Personal Trainer

Self-employeed
09.2016 - 08.2017

Personal Trainer

Powerhouse Gym
03.2010 - 07.2016
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Designed specific workout systems for individual clients based on performance ability.
  • Fostered a positive workout environment with upbeat energy and professional demeanor.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Developed customized fitness plans for wide range of clients to expand services.
  • Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
  • Developed and implemented creative exercise programs to keep clients engaged and motivated.

Education

Chaminade College Prep
St Louis, MO
2011

Skills

  • Property management software understanding
  • Multi-family property management
  • Property management
  • Property management software knowledge
  • Property management system
  • Property management experience
  • Property management systems knowledge
  • Property management systems
  • Property management software experience
  • Property management insight

Accomplishments

5A Missouri State Basketball Champion

Timeline

Property Management

Self-Employed
07.2023 - Current

Manager

Fit City Gym
09.2017 - Current

Personal Trainer

Self-employeed
09.2016 - 08.2017

Personal Trainer

Powerhouse Gym
03.2010 - 07.2016

Chaminade College Prep

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Brendan Kelly