Overview
Work History
Education
Skills
Timeline
Generic

Brendan Lafaire

Valley City

Overview

7
7
years of professional experience

Work History

Field Service Technician

Screening Solutions
North Royalton
04.2024 - 04.2025
  • Collaborated with other technicians to resolve complex issues quickly and efficiently.
  • Adjusted functional parts of devices or control instruments according to specifications.
  • Disassembled defective machines for repair or replacement of parts.

Laborer

Widenmeyer Excavating
Valley City
03.2021 - 04.2024
  • Assisted in the installation of pipes, conduits and other structures by excavating trenches as required.
  • Assisted in the preparation of construction sites by performing various tasks such as clearing and grading land, excavating soil, and loading and unloading materials.
  • Operated a variety of hand and power tools to complete tasks such as sawing, drilling, hammering, and excavating.

Customer Support Specialist

Target
Medina
01.2018 - 03.2021
  • Responded to customer emails and phone calls promptly, courteously, and professionally.
  • Maintained up-to-date knowledge of company products, services, policies, and procedures.
  • Followed up with customers after issue resolution to ensure their satisfaction with the outcome.
  • Ensured customer satisfaction through effective communication skills and problem resolution techniques.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Maximized customer satisfaction by handling customer email and telephone interactions.

Education

High School Diploma -

Buckeye High School
Medina
05-2019

Skills

  • Conflict resolution
  • Customer service
  • Team collaboration
  • Communication skills
  • Problem solving
  • Attention to detail

Timeline

Field Service Technician

Screening Solutions
04.2024 - 04.2025

Laborer

Widenmeyer Excavating
03.2021 - 04.2024

Customer Support Specialist

Target
01.2018 - 03.2021

High School Diploma -

Buckeye High School

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Brendan Lafaire