Brendan Leahy
Washington,MI
Summary
Seeking an entry-level position in the automotive industry focusing on purchasing, supply chain, and management. Strong problem solving, mathematical, analytical and critical thinking skills. Highly ambitious Account Coordinator with background in sales, marketing and advertising. Expertise in market analysis, forecasting and client needs assessments.
Overview
6
6
years of professional experience
Work History
Mortgage Underwriter
United Wholesale Mortgage
11.2022 - Current
- Verified integrity of applicants' information to minimize fraud.
- Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
- Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records and current financial status.
- Applied grades to each loan application based on established criteria to keep institutional risk low.
- Trained junior team members in underwriting procedures and loan quality grading standards.
- Met 24-hour timeline consistently, turning around applications quickly with firm approval or denial decisions.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Evaluated loan requests and documents to verify accuracy and completeness.
Advertising Account Coordinator
Dyverse Management
01.2022 - 11.2022
- Collaborating with industry professionals to learn internal business processes and best practices.
- Preparing Excel spreadsheets with data used to create visuals such as graphs.
- Devising processes to boost long-term business success and increase profit levels.
- Performing data and information management by logging information in Asana, Kyzen, and Google Ads.
- Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
- Staying up to date on changing product and service options to provide top-notch support to customers and employees.
Shipping and Retail Associate
The UPS Store #5502
03.2017 - 01.2020
- Utilized UPS' proprietary software to determine optimized shipping alternatives balancing delivery times and cost.
- Helped create over 30 business accounts that provided customer and business retention while increasing relationships with customers.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Processed and entered all customer orders into database and provided proactive customer service for all accounts.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
Education
Bachelor of Arts - Organizational Communication
Michigan State University
East Lansing, MI05.2022
Associate of Arts - Liberal Arts And General Studies
Macomb Community College Center Campus
Clinton Township, MISkills
- Retail Metrics and Goals
- Strong Communication and Interpersonal Skills
- Merchandise Recommendations
- Proficient in Microsoft Office and Social Media Platforms
- Customer Service
- Detail-oriented
- Business Development
- Proficient in Polish and German
Relevant Courses
- COM 440 - Organizational Comm Structure
- MGT 325 - Management Skills
- COM 340 - Leadership & Group Com
- MKT 327 - Introduction to Marketing
- GBL 323 - Intro to Business Law
- SCM 304 - Survey of Supply Chain Mgt
- CSE 102 - Algorithmic Thinking/Programming
Timeline
Mortgage Underwriter
United Wholesale Mortgage
11.2022 - Current
Advertising Account Coordinator
Dyverse Management
01.2022 - 11.2022
Shipping and Retail Associate
The UPS Store #5502
03.2017 - 01.2020
Bachelor of Arts - Organizational Communication
Michigan State University
Associate of Arts - Liberal Arts And General Studies
Macomb Community College Center Campus