
Dedicated and empathetic individual with strong communication and rapport-building skills. Possesses good comprehension, which adds to adaptability in the workplace. Diligent worker with solid foundation in volunteer work and a history of contributing to community initiatives. Successfully collaborated with co-workers through difficult situations on projects and problems that would arise.
- On the hotline, I would take calls during my shift, helping people with current issues they are facing using short-term counseling techniques. The calls we received ranged from helping with basic needs (housing, food, and bills) to more crisis-related calls involving client's mental health and personal situations they were going through.
- Mentored new volunteers who were in training to become volunteers and helped foster a supportive and inclusive team environment.
Obtained a graduation chord by fulfilling my commitment to Centre Helps through 300+ hours of volunteering
ASIST (Applied Suicide Intervention Skills Training) Certified