Summary
Overview
Work History
Education
Skills
Timeline
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Brendan McCarthy

Commerce Twp,MI

Summary

Dynamic and results-oriented professional with a proven track record at Geek Town USA, adept in project management and interpersonal communication. Excelled in optimizing operations and leading successful projects, demonstrating a keen attention to detail and a strong problem-solving ability. Passionate about driving efficiency and fostering collaborative success.

Overview

6
6
years of professional experience

Work History

Executive Assistant/Operations Analyst

Geek Town USA
06.2021 - Current
  • Led the implementation of a business intelligence tool, enhancing data analysis and decision-making processes.
  • Served as the lead project manager on multiple accounts, ensuring seamless execution of website development, social media management, and video production project deliverables.
  • Designed and managed sales proposals, coordinating sales efforts and maintaining the prospect lead board.
  • Oversaw client projects, ensuring successful collaboration between internal and external teams to meet objectives.
  • Developed and standardized internal processes, facilitating the onboarding of new hires.
  • Managed payroll, 401k plans, and employee benefits, ensuring timely and accurate processing.
  • Prepared and processed monthly client invoices using QuickBooks.
  • Streamlined office operations to improve overall efficiency and productivity.
  • Optimized the CEO’s schedule, managing meetings and emails to ensure deadlines and commitments were met.

Project Coordinator

Signal Restoration Services
06.2020 - 06.2021
  • Managed and tracked job progression throughout the project lifecycle using project management software, ensuring timely completion and quality standards.
  • Acted as the main point of contact for subcontractors, estimators, project managers, and clients, facilitating clear communication and issue resolution.
  • Prepared and processed invoices for internal and external billing, ensuring accuracy and compliance with project agreements.
  • Maintained comprehensive project documentation at each stage, ensuring all records were up-to-date and easily accessible.
  • Developed and revised policy and procedure documents, work instructions, and training materials to ensure consistent and efficient operations.
  • Supported sales training workshops, contributing to the development and effectiveness of the sales team.

Operations Intern

Bluewater Technologies
05.2018 - 03.2020
  • Assisted in the migration from Google Suite to Office 365, ensuring a smooth transition and minimal disruption to operations.
  • Developed a detailed business plan for a new company entity, presenting it to executives for approval and implementation.
  • Participated in various operational projects, providing support in process optimization, project coordination, and overall efficiency improvements.

Education

BBA - Advertising & Marketing

Northwood University
Midland, MI
05.2020

High School Diploma -

Detroit Catholic Central High School
Novi, MI
05.2016

Skills

  • Executive Support
  • Administrative Support
  • Office Management
  • Strong Problem Solver
  • Interpersonal Communication
  • Customer Service
  • Project Management
  • Multi-tasking
  • Time Management
  • Friendly and Outgoing Attitude
  • Attention to Detail
  • Willingness to Learn

Timeline

Executive Assistant/Operations Analyst

Geek Town USA
06.2021 - Current

Project Coordinator

Signal Restoration Services
06.2020 - 06.2021

Operations Intern

Bluewater Technologies
05.2018 - 03.2020

BBA - Advertising & Marketing

Northwood University

High School Diploma -

Detroit Catholic Central High School

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Brendan McCarthy