Summary
Overview
Work History
Education
Skills
Timeline
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Brendan O'Connell

28 Hillside Terrace, White Plains,NY

Summary

Enthusiastic and accomplished consultative sales representative with 8+ years experience and in-depth knowledge of sales, account management and training. Highly adaptable and dedicated to excellent customer experience, with proven experience to accomplish and exceed goals.

Overview

7
7
years of professional experience

Work History

Territory Sales Manager

Align Technology
Stamford, CT
09.2022 - Current
  • Managed and expanded client base through effective relationship-building strategies.
  • Exceeded all quotas for individual products and achieved an impressive 8.7% year-over-year total growth in the territory within the first year.
  • Achieved MVP status in the first half of 2024 for exceptional sales performance, high customer satisfaction ratings, and effective teamwork.
  • Generated sales proposals, plan-o-grams and analytical analysis of business to increase customer revenue generation and assigned territory growth.
  • Devised customized business strategies for clients and nurtured collaborative alliances to achieve effective implementation.
  • Implemented CRM strategies to improve customer engagement and retention.
  • Educated customers on products to increase utilization in practices.
  • Prepared detailed sales reports to present to senior management.
  • Provided exceptional after-sales support to ensure high levels of customer satisfaction.

Field Sales Representative

Philips Oral Healthcare
North Bergen, NJ
03.2019 - 08.2022
  • Generated $1,000,000+ in product sales within first year by educating customers about product details, benefits and pricing.
  • Generated 150+ leads per quarter and pursued opportunities to close sales with high success rate.
  • Managed a territory of 170 accounts and effectively analyzed customer needs and interests to provide mutually profitable solutions through product knowledge and continuous follow up.
  • Identified and established new accounts and opportunities to grow territory sales and surpassed annual quota by 27%.
  • Lead a pilot program in partnership with Candid Clear Aligners in Q3 of 2021 and generated an average of 5 leads weekly, while maintaining and exceeding daily expectations and KPIs.
  • Mentored and trained new employees on customer service techniques, consultative selling, CRM system expertise, and strategies to maximize performance and team success.

Assistant Manager

Enterprise Rent-A-Car
Albany / White Plains , NY
03.2017 - 02.2019
  • Ranked in top 5% of sales representatives out of 100+ representatives in the Capitol region.
  • Established an average of 2 new accounts per month through successful client research and development.
  • Managed a satellite branch as the only advanced user of Odyssey Management software in area. Achieved an 87% customer satisfaction rate in first month after a former track record of low 40%.
  • Compiled and analyzed data utilizing spreadsheets or other database software such as Excel and Per Unit Income breakdowns.

Education

Bachelor of Science - English

SUNY Albany
2016

Skills

  • Top sales performer
  • Skilled in MS Office
  • Exceptional customer service abilities
  • Consultative and relationship selling
  • Business Development
  • Sales Training
  • Proficient with Salesforce

Timeline

Territory Sales Manager

Align Technology
09.2022 - Current

Field Sales Representative

Philips Oral Healthcare
03.2019 - 08.2022

Assistant Manager

Enterprise Rent-A-Car
03.2017 - 02.2019

Bachelor of Science - English

SUNY Albany

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