Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Brendan M. Plouff

Brendan M. Plouff

Rehoboth,MA

Summary

Highly motivated Writer and Content Creator with proven track record developing engaging content. Works well independently as well as collaboratively. Adept at managing multiple projects while producing successful outcomes.

Overview

8
8
years of professional experience

Work History

Writer/Digital Content Creator

Designer In Site
01.2018 - Current
  • Wrote essays, articles, and blog posts daily for multiple websites specific to niche and target audience.
  • Created dynamic graphics and logos to engage visitors with a user-friendly aesthetically pleasing site visit.
  • Implemented strategies and tactics to increase website traffic and to grow followers on social media channels.
  • Developed original content such as promotional and informational videos to better facilitate a rewarding and more informed user experience.
  • Achieved Google Adsense approval on multiple sites and created content with SEO keywords drawn from Google Analytics.

Sales Associate

Rooms To Go
08.2022 - 09.2023
  • Sold 1 million dollars in furniture, mattresses, and home decor accessories in first 12 months on sales floor.
  • Engaged with customers in low pressure sales environment to assess their needs and help them navigate vast selection of products and services.
  • Guided customers through financing options to help them make informed decisions about their furniture and mattress purchase.
  • Implemented up-selling strategies, utilizing protection plans, bedding accessories, and company promotions to boost revenue.
  • Completed orders and organized product deliveries to align customer timetables with company logistics.

Sales Associate

Bob's Discount Furniture
12.2018 - 08.2020
  • Sold over $900k of furniture in first 12 months on sales floor.
  • Built rapport with customers in consultative, low-pressure sales environment.
  • Earned customers’ business and loyalty by exhibiting exceptional product knowledge, keen eye for design, and unmatched interpersonal skills.
  • Communicated effectively with customers to fully understand their furnishing needs.
  • Explained and employed different types of financing options.

Licensed Real Estate Salesperson

Berkshire Hathaway Home Services
03.2018 - 12.2018
  • Guided clients through process of buying, selling or renting property.
  • Generated leads through cold calling & digital marketing strategies.
  • Studied housing market to determine and negotiate home prices.
  • Taught classes on digital marketing to other real estate professionals at request of my broker.
  • Enhanced functionality and appearance of company's website, designed user interface to meet client specifications, and used SEO and other marketing strategies to drive traffic to site.

Route Sales/Retention Specialist

Nestle Waters North America
07.2015 - 01.2018
  • Completed 50-70 deliveries a day as a route sales professional.
  • Answered 80-120 phone calls a day as retention specialist.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Consistently exceeded monthly retention goals by successfully re-selling product or service benefits in order to regain customer satisfaction.
  • Retained excellent client satisfaction ratings through outstanding delivery practices.
  • Served as company liaison regarding inquiries, delivery issues, order management, post-sales follow-up and customer relations.

Education

Bachelor of Arts - English

Columbia University in the City of New York
New York, NY
05.2013

Skills

  • Online Content Development
  • Video Editing (Adobe)
  • Digital Marketing
  • Graphic Design
  • Video Promotions
  • Microsoft Office
  • SEO Techniques

Timeline

Sales Associate

Rooms To Go
08.2022 - 09.2023

Sales Associate

Bob's Discount Furniture
12.2018 - 08.2020

Licensed Real Estate Salesperson

Berkshire Hathaway Home Services
03.2018 - 12.2018

Writer/Digital Content Creator

Designer In Site
01.2018 - Current

Route Sales/Retention Specialist

Nestle Waters North America
07.2015 - 01.2018

Bachelor of Arts - English

Columbia University in the City of New York

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Brendan M. Plouff