Brendan Reed
Clarkston
Summary
Experienced in cash handling and customer service, with a background that includes verifying invoices and processing payments accurately. Demonstrated ability to maintain cleanliness and organization in work areas while adhering to safety regulations. Developed strong communication skills through regular interactions with customers, addressing inquiries and resolving complaints effectively. Proven multitasking capabilities in fast-paced environments, ensuring efficient operation of cash registers and inventory management.
Overview
3
3
years of professional experience
Work History
Tire Technician
Heartland Tires and Treads
Lincoln
06.2021 - 11.2022
- Verified accuracy of invoices prior to submitting them for payment processing.
- Rotated tires and reset tire pressure monitoring systems.
- Removed old tires from rims using specialized tools such as bead breakers and tire irons.
- Performed basic maintenance tasks such as oil changes, brake jobs and filter replacements.
- Recorded information about each service performed in company database.
- Balanced wheels using electronic machines to ensure even tire wear.
- Attended training sessions provided by the company on a regular basis to stay up-to-date with latest technology trends.
- Cleaned wheel rims before installing new tires to ensure proper adhesion of new rubber.
- Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
- Maintained inventory levels of supplies needed for daily operations.
- Maintained cleanliness of work area at all times, including disposing of used parts properly in accordance with safety regulations.
- Assisted customers in selecting appropriate types of tires based on their driving needs.
- Examined tire sidewalls for signs of damage or excessive wear due to improper alignment or overloading of vehicle.
- Checked tire inflation pressure on a regular basis and adjusted air pressure if needed.
- Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
Floor Staff Member
Village Centre Cinemas
Lewiston
01.2020 - 04.2021
- Restocked shelves according to planograms or diagrams provided by management.
- Checked expiration dates on products to ensure freshness of merchandise.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company security procedures for handling large sums of money.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Bachelor of Science - Cyber Security Management
Lewis-Clark State College
Lewiston, Idaho05-2027
Skills
- Register opening and closing
- Pricing strategy
- Multitasking
- Payment processing
- Attention to detail
- Communication skills
- Team collaboration
- Cleanliness and hygiene
- Cash handling expertise
- Customer service
- Problem solving
- Critical thinking
- Tire installation
- Tire damage assessment
- Record keeping
Timeline
Tire Technician
Heartland Tires and Treads
06.2021 - 11.2022
Floor Staff Member
Village Centre Cinemas
01.2020 - 04.2021
Bachelor of Science - Cyber Security Management
Lewis-Clark State College