Brendan Schuett
Ronkonkoma
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Manager
T.G.I Fridays
11.2017 - Current
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Monitored server performance and provided feedback to enhance service daily.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Enforced compliance with food safety and sanitation standards throughout restaurant.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Controlled costs to keep business operating within budget and increase profits.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Cashier/Cook
McDonalds Corporation
03.2014 - 05.2017
- Handling of money and ensuring consumer needs are met in a timely fashion
- Learning protocol on proper handling and preparation of food
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Education
High School -
Sachem North High School
Ronkonkoma, NY06.2017
Skills
- Time Management
- Coaching and mentoring
- Shift scheduling
- Customer service
- Clear communication
- Staff training and development
- Self-Motivated
- Experienced with Microsoft Office and computers
- Verbal and written communication
- Work prioritization
Timeline
Manager
T.G.I Fridays
11.2017 - Current
Cashier/Cook
McDonalds Corporation
03.2014 - 05.2017
High School -
Sachem North High School
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