Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Brendan St. John

Middletown,OH

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
years of professional experience

Work History

Planet Smoothie

Shift Manager
08.2019 - Current

Job overview

  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Created and implemented strategies for improving operational efficiency and accuracy.

Miami University & The Boys And Girls Club WC/L

Student Volunteer Coordinator
02.2022 - 05.2022

Job overview

  • Lead a group of Miami University Volunteers in creating a Book Club for underprivileged students ages 10-12
  • Coordinated individual duties after careful evaluation of each volunteer's skill level and knowledge
  • Collaborated with other departments to maximize impact of volunteer efforts.
  • Managed and tracked volunteer hours and progress to support accurate documentation.
  • Met with the volunteer group to track progress and create work processes to meet Book Club goals
  • Lead volunteers to meet mentoring and teaching goals
  • Helped students increase their reading comprehension and context skills.
  • Mentored students on how to manage change, control their emotions, and problem solve
  • Completed progress tracking reports to track the growth of students' learning

Education

Miami University
Hamilton, OH

BBA from Business Management
05.2025

University Overview

  • Dean's List [Fall 2021, Spring 2022]

Skills

  • Verbal and Written Communication
  • Process Improvement
  • Coaching and Mentoring
  • Operations Management
  • Financial Data Analyzation
  • Guest Relations
  • Team Meetings
  • Directing Team Members
  • Interpersonal Skills

Timeline

Student Volunteer Coordinator
Miami University & The Boys And Girls Club WC/L
02.2022 - 05.2022
Shift Manager
Planet Smoothie
08.2019 - Current
Miami University
BBA from Business Management
Brendan St. John