BRENDAN THOMAS
Portland,OR
Summary
Business development expert with over 6 years of experience in enhancing client growth for creative and digital agencies. Proven track record in acquiring new business, managing RFPs, and ensuring smooth client onboarding. Expertise in forming strategic partnerships and aligning brand strategies with client goals to drive revenue growth.
Overview
8
8
years of professional experience
Work History
Account Manger
The Program
Portland, Oregon
04.2025 - Current
- Cultivated and sustained trusted Nike partnerships through regular check-ins, presentations, and on-site meetings with senior stakeholders.
- Oversaw cross-functional teams (creative, strategy, and production) to ensure delivery of high-quality campaigns punctually and within financial constraints
- Served as primary liaison between clients and agency, converting client goals into actionable project plans while overseeing expectations.
- Delivered quarterly business reviews highlighting campaign performance, ROI, and strategic recommendations.
Senior Account Manager
Theo (Contract)
Portland, Oregon
01.2024 - 03.2025
- Nurture strategic customer relationships with Kohler Account, driving retention and growth through proactive outreach
- Collaborated with strategy teams to identify insights and formulate creative concepts aligned with client objectives.
- Oversaw project budgets and timelines, guaranteeing deliverables aligned with client expectations and agency standards.
Account Manager
Thesis
01.2022 - 01.2024
- Lead account management for Nike and Intel partnerships, driving renewals rates and identifying growth opportunities through strategic engagement and digital campaign optimizations.
- Executed customer outreach and managed account health to drive long-term relationships and sustainable growth.
- Maintained a detailed CRM pipeline, ensuring accurate reporting and forecasting of client needs and progress.
Customer Success Manager
Campaign Monitor
01.2019 - 01.2022
- Managed customer onboarding and training for Campaign Monitor users.
- Conducted regular check-ins with customers to address concerns and provide support.
- Facilitated product webinars and training sessions for diverse client groups.
Enterprise Account Executive
Augury
01.2018 - 01.2019
- Led business development and marketing through strategic initiatives developed in conjunction with CEO and CMO.
Education
Bachelor of Science - Sociology
Portland State University
Portland, ORCertification - Data Analytics
University of Oregon
Skills
- Business Development & Client Relationship Management
- Brand Strategy
- Digital Marketing (SEO, SEM, Google Analytics)
- CRM Tools (Salesforce, HubSpot)
- Forecasting & Budget Management
- Contract Negotiation
- PM Tools (Asana & Airtable)
- RFP & Pitch Management
- Market & Competitive Analysis
Timeline
Account Manger
The Program
04.2025 - Current
Senior Account Manager
Theo (Contract)
01.2024 - 03.2025
Account Manager
Thesis
01.2022 - 01.2024
Customer Success Manager
Campaign Monitor
01.2019 - 01.2022
Enterprise Account Executive
Augury
01.2018 - 01.2019
Bachelor of Science - Sociology
Portland State University
Certification - Data Analytics
University of Oregon