Brendan Urtecho
Lowell,MA
Summary
Aspiring business professional with a strong passion for sales and a track record of excellence in customer service, organization, and leadership. Committed to achieving results, a determined individual who thrives in dynamic environments. Fluent in both English and Spanish, eager to contribute these bilingual skills to drive business growth and enhance customer relationships. Additionally, dedicated to community service through volunteering demonstrates commitment to making a positive impact beyond the workplace.
Overview
5
5
years of professional experience
Work History
Community Outreach Team
Lowell Alliance
09.2025 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
Assistant
Dwelling House of Hope
07.2023 - 01.2025
- Collection and data analysis
- Worked effectively in fast-paced environments.
- Managed scheduling and logistics for volunteer events, ensuring smooth operations.
- Managed inventory levels, ensuring optimal stock availability and minimizing waste.
Assistant
Tienda Colectivo Urbano
04.2021 - 02.2023
- Processed customer transactions swiftly and accurately using POS systems.
- Analyzed customer feedback and provided solutions to improve customer service.
- Developed and implemented social media strategies to enhance brand visibility across multiple platforms.
Salesperson
Vapex
01.2022 - 12.2022
- Engaged customers to identify needs and provide tailored product recommendations.
- Assisted in maintaining inventory accuracy through regular stock checks.
- Collaborated with team members to achieve monthly sales targets.
- Delivered exceptional customer service, resolving inquiries and complaints efficiently.
Education
Business Administration -
Middlesex Community College
Lowell, MA01.2026
Marketing and Design
Universidad Americana (UAM)
Managua, Nicaragua01.2022
Skills
- Bilingual (Spanish & English)
- Microsoft Programs
- Leadership
- Customer Service
- Well Oriented
- Problem-solving
- Friendly, positive attitude
- Teamwork and collaboration
- Decision-making
- Time management
ADDITIONAL ACTIVITIES
- Certificate of Achievement: Dale Carnegie Skills for Success Training
- Outstanding Performance Certificate: Dale Carnegie Skills for Success Training
- Volunteer Work at St. Vincent de Paul Woburn (2023 – 2025)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Community Outreach Team
Lowell Alliance
09.2025 - 11.2025
Assistant
Dwelling House of Hope
07.2023 - 01.2025
Salesperson
Vapex
01.2022 - 12.2022
Assistant
Tienda Colectivo Urbano
04.2021 - 02.2023
Business Administration -
Middlesex Community College
Marketing and Design
Universidad Americana (UAM)