Brendan Wade
Nashville,TN
Summary
Seasoned Business Analyst offering 4 years of Information Technology and Education industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
6
6
years of professional experience
5
5
Certifications
Work History
IT/Business Analyst
Lab Four Professional Development Center
Nashville, TN
08.2018 - Current
- Conducted interviews with 10 key business users to collect information on business processes and user requirements that would affect 1,000's of users.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
- Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Built library of 100's of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback from pool of 1000's.
Supervisor/Inventory Manager
Dairy Queen
Memphis, TN
01.2017 - 08.2018
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material. 150 different item types and 500 inventory items total.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Supervised 15-20 crew members during shift
Education
BBA - Business Information & Technology
University of Memphis
Memphis, TN05.2021
Skills
- Business Requirements
- Executive-Level Presentations
- Templates Management
- Document Library Management
- Reusable Knowledge Assets
- Spreadsheet Development
- Recommendations for Action
- Customer Monitoring
- Business Analysis
- Database Building
- Data Synthesizing
- BI Tool and System Design
- Business Process Mapping
Accomplishments
- Partner Development - Effectively raised $40,000 in sponsorship dollars for a nonprofit organization through effective networking and community involvement activities.
- Designed a workflow solution for Lab Four Professional Development Center, resulting in a decrease of man hours by 75% for the Student Academic Department. Later reviewed by ACCET Academic Accreditation Organization, they scored the solution perfect in the audit and asked to be shown he the solution works so they can relay information to other organizations.
Certification
- Microsoft Office Specialist (MOS) (EXCEL, Powerpoint, Word, Outlook)
- Microsoft Certified Solutions Associate (MCSA)
Additional Information
- Son of former Business Analyst for over 5 years, now Director of Global Transportation, Robert Wade (BBA, MBA)
- Son of Care Coordination Manager at St. Jude Children's Research Hospital, Jessica Wade (BSN, FNP, MHA)
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