Summary
Work History
Education
Skills
Timeline
Generic

Brendan Wienecke

St Louis,MO

Summary

Adept Customer Experience Agent with a proven track record at St Louis City SC, enhancing user experiences and resolving complaints efficiently. Excelled in training new agents, ensuring high-quality service, and fostering a welcoming environment. Skilled in technical support and teamwork, significantly contributing to customer satisfaction and loyalty.

Work History

Customer Experience Agent

St Louis City SC
06.2023 - 11.2023
  • Utilized telephone, and walkie talkies to deliver outstanding customer service.
  • Assited new customer service agents on policies and procedures to support favorable customer experiences.
  • Investigated customer complaints and escalated issues to address critical requests.
  • Ensured all attendees felt welcomed, appreciated and supported

Education

High School - College Prepatory

Saint Louis University High School
St Louis, MO
05.2024

Skills

  • Team Player
  • Enhanced user experience
  • Complaint Handling
  • Strong technical support to our customers

Timeline

Customer Experience Agent

St Louis City SC
06.2023 - 11.2023

High School - College Prepatory

Saint Louis University High School

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Brendan Wienecke