Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brendan E. Snyder

Canal Winchester,OH

Summary

Detail-oriented with time sensitive work, well-versed in receiving, organizing and processing paperwork. Adept at managing administrative and customer service requirements efficiently. Bringing excellent communication, time management and problem-solving ability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Title Processor

Associates Title Service
07.2021 - Current
  • Enhanced client satisfaction by efficiently managing and organizing title documents for real estate transactions.
  • Streamlined the title processing workflow through diligent document review and error identification.
  • Collaborated closely with escrow officers to ensure timely closings on properties, resulting in improved customer experience.
  • Conducted thorough research of public records to verify property ownership and uncover any potential issues with titles.
  • Maintained accuracy in documentation by diligently proofreading legal descriptions, tax records, and loan documents.
  • Promoted teamwork within the department through active collaboration on tasks such as deed preparation and lien release tracking.
  • Expedited transaction processes by promptly addressing inquiries from buyers, sellers, lenders, and realtors regarding title matters.
  • Ensured compliance with industry regulations through staying updated on changes affecting title processing protocols.
  • Managed high-volume workloads effectively while maintaining exceptional attention to detail in the review of preliminary title reports.
  • Maintained a professional and organized work environment by keeping updated records of all active transactions within the company''s database system.
  • Communicated with customers to resolve common title issues.
  • Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.

Sales Associate

Eastside Athletics, Inc.
01.2016 - 07.2021
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Bachelor of Arts - Mass Communications

Ohio University
Ohio
12.2020

Skills

  • Deadline-Oriented
  • Document Review
  • Underwriting Guidelines
  • Title Searches
  • Microsoft Office
  • Notary Public
  • Attention to Detail
  • Escrow Coordination
  • Conflict Resolution
  • Problem Solving

Certification

Ohio Notary

Timeline

Title Processor

Associates Title Service
07.2021 - Current

Sales Associate

Eastside Athletics, Inc.
01.2016 - 07.2021

Bachelor of Arts - Mass Communications

Ohio University
Brendan E. Snyder