BRENDAN FITZSIMMONS
Phoenixville,PA
Summary
Versatile Freelance Writer proficient in researching, writing, and editing diverse content. Works with minimal input to produce engaging, authoritative, and error-free work. Autonomous yet communicative with over a ten-year history in multiple fields with superior performance in remote environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Writer
CLEARBOUND FILMS
12.2021 - 06.2022
- Pitch ideas for short films, comedic sketches, and articles and provide constructive feedback on team members ideas
- Collaborate with team members via zoom sessions and table reads to establish the best possible stories and scripts
- Wrote compelling, succinct, clear news scripts under tight deadlines
English Teacher
LEARNSHIP ACADEMY
02.2019 - 10.2019
- Conduct “needs assessments” of students to determine best approach
- Help students improve their listening, speaking, reading and writing skills via individual and group sessions
- Create lesson plans and teaching materials
- Assist students in the development of learning strategies
- Asses students performance and progress and prepare progress reports
Quality Control Specialist
SEI INVESTMENTS
04.2016 - 09.2019
- Provide training webinars for clients on the company's platform functionality and new system enhancements
- Conduct training sessions for both internal and outsourced team members on new system processes, system enhancements, and procedural updates
- Lead in classroom training sessions for new hires on the proper processing and service requirements of their position
- Educate clients and assist them in implementing the best possible practices to more effectively use company products and services to meet their business needs
Service Consultant
SEI INVESTMENTS
07.2015 - 04.2016
- Cultivate and maintain close client relationships through proactive measures and creative customer service
- Educate the client and assist them in implementing the best possible practices to more effectively use Middle
- Office products and services to meet their business needs
- Identify Advisor related processing issues to ensure accurate completion of the submitted request and provide value added servicing
- Participate in departmental projects to improve the current processes and/or systems
Benefits Senior Analyst
Retirement, SEI INVESTMENTS
10.2010 - 07.2015
- Mentor and primary escalation point for a team that oversaw 150+ accounts
- Delegate team responsibilities by assessing volumes, establishing priorities, and determining various skill sets among team members
- Produce monthly funding reports for various accounts in the range of 60 million dollars
- Utilize sound judgement when offering viable solutions that satisfy clients and maintain corporate compliance standards
Education
Bachelor Of Science (B.S - Economics
PENNSYLVANIA STATE UNIVERSITY
State College, PASkills
- Content Writing
- SEO
- Content Marketing
- Competitive analysis
- Creative Development
- Creative Direction
- Unique Content Creation
- Script Development
- Screenwriting
- Relationship Management
- Training and Leadership
Additional Information
- AWARDS , ScreenCraft Fellowship Competition 2021 - Semi-finalist
Certification
- Content Marketing & SEO - Smart Blogger 2023
Timeline
Writer
CLEARBOUND FILMS
12.2021 - 06.2022
English Teacher
LEARNSHIP ACADEMY
02.2019 - 10.2019
Quality Control Specialist
SEI INVESTMENTS
04.2016 - 09.2019
Service Consultant
SEI INVESTMENTS
07.2015 - 04.2016
Benefits Senior Analyst
Retirement, SEI INVESTMENTS
10.2010 - 07.2015
Bachelor Of Science (B.S - Economics
PENNSYLVANIA STATE UNIVERSITY