Brendea Deloney
Brunswick,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Team player easy to learn and catch on to new idea's or products. Enjoys learning and training others in the skills I have learned for them to succeed. Proven history of being a hard dedicated worker.
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
36
36
years of professional experience
Work History
Manager of Operations
Rice Management
10.1989 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Assisted in recruiting, hiring and training of team members.
- Delegated all daily tasks to employees, streamlining daily progress and efficiency.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Trained new employees on proper protocols and customer service standards.
- Supervised 15 employees on 2 shifts, overseeing efficiency of quality and currency.
Stocker Associate
Sam's Club
10.2021 - 05.2022
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained effective team member communication.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Performed inventory control, such as counting and stocking merchandise.
- Changed sales floor signs to show current pricing and support product promotions.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Consistently lifted materials weighing as much as 30 pounds.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Juvenile Corrections Officer
Rome Juvenile Detention Center
03.2001 - 02.2003
- Collaborated with multidisciplinary teams to develop comprehensive reentry plans for successful community integration upon release from custody.
- Reduced conflicts among residents by implementing effective communication strategies and conflict resolution techniques.
- Administered medication when necessary according to prescribed guidelines while monitoring potential side effects or adverse reactions among residents.
- Improved safety and security in the juvenile facility by consistently monitoring and supervising residents during daily activities.
- Ensured timely transportation of residents to court appointments, medical visits, or other off-site events while maintaining strict security protocols.
- Conducted thorough searches of resident living areas, ensuring compliance with facility rules and regulations.
- Maintained detailed records of resident behavior and progress, providing regular reports to supervisory staff for review and analysis.
- Developed rapport with residents while maintaining professional boundaries, fostering a respectful environment conducive to rehabilitation efforts.
- Managed emergency situations effectively, utilizing appropriate crisis management techniques to maintain order within the facility.
- Maintained a secure environment for staff and residents through diligent observation, documentation, and intervention as needed.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Completed incident reports when disorder or violence occurs.
- Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
- Supervised 12 inmates during mealtime and recreational time.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
Security Patrol Officer
Cleveland Municipal School District
06.1998 - 06.2000
- Enhanced security measures by conducting thorough and consistent patrols in designated areas.
- Supported special events or functions requiring additional security coverage, ensuring a safe and enjoyable experience for all attendees.
- Conducted risk assessments for various properties, providing recommendations on necessary security improvements for property owners or managers.
- Provided exceptional customer service while addressing concerns from residents, visitors, and staff members.
- Assisted in emergency situations, providing immediate support to first responders and evacuating affected individuals safely.
- Performed routine checks of building entrances, exits, and perimeters to ensure optimal safety standards were upheld consistently.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Implemented detailed incident reports for accurate record-keeping and informed decision making.
Education
No Degree - Criminal Justice
Remington College
Certification of Private Security /Investigations - Investments And Securities
Drett School of Private Security
07.1983
High School Diploma -
John Hay Senior High
06.1982
Skills
- Hiring and Onboarding
- Program Optimization
- Department Oversight
- Training Programs
- Overseeing Employees
- Customer Relations
- Customer Satisfaction
- Staff Training
- Money Handling
- Product Transportation
- Problem-solving
- Customer service
- Planning and implementation
- Employee motivation
Timeline
Stocker Associate
Sam's Club
10.2021 - 05.2022
Juvenile Corrections Officer
Rome Juvenile Detention Center
03.2001 - 02.2003
Security Patrol Officer
Cleveland Municipal School District
06.1998 - 06.2000
Manager of Operations
Rice Management
10.1989 - Current
Certification of Private Security /Investigations - Investments And Securities
Drett School of Private Security
High School Diploma -
John Hay Senior High
No Degree - Criminal Justice
Remington College
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