BRENDEN CARROLL
Cartersville,GA
Summary
Eager to learn new skills required by new jobs. Always ready to work and will do whatever it takes to be successful. Open to all fields of employment. Experienced in; Customer Service, Management, Cash Handling, Landscaping, Construction and Maintenance work. A hardworking employee with over 2 years of carrying out oral and written instructions effectively and efficiently. Uses constructive criticism to improve skills and job performance. Very persistent, never satisfied and always looking to climb the ladder. Will start at the bottom and promote to the top, doing whatever it takes to get there.
Overview
4
4
years of professional experience
Work History
Co-Manager
84 Lumber
10.2023 - Current
- Greet customers and provide the best experience possible with a salesman's attitude. SELL SELL SELL!
- Responsible for all money handling.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Customer Service! Assist customers in providing advice/direction for their "projects".
- Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
- Over all MONEY, did bank drops for deposits over $4,000.
- Counted and checked drawers at the beginning and end of each shift.
- Responsible for back tracking and discovering why money counts were off.
- Manager over all store employees as well as store operations.
- Second in charge of the store under Manager: Kept my employees busy with a daily to do list and prepared them for their futures by teaching them the ropes of the business as well as blue print takeoffs and teachings on construction material
- Specialized in selling construction material to contractors as well as working with blue prints for material take-offs
- Lumber, hardware, doors, windows, trim etc
- Enhanced team performance by implementing effective training and development programs for Manager Trainees
- Streamlined operational efficiency by identifying areas of improvement and developing targeted action plans
- Achieved significant cost savings by optimizing resource allocation and closely monitoring budgetary constraints
- Improved employee retention rates with the implementation of a comprehensive onboarding process for new hires
- Ensured consistent delivery of high-quality customer service through regular coaching sessions and performance evaluations for trainees
- Boosted sales performance by providing ongoing support and guidance to trainee managers in executing sales strategies
- Managed multiple projects concurrently, ensuring timely completion within scope and budget parameters
- Fostered a collaborative work environment by promoting open communication channels among team members
- Identified growth opportunities for trainee managers, facilitating skill development and career progression.
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
Management Trainee
84 Lumber
10.2023 - 04.2024
- Started with 84 Lumber as a "Manager Trainee". Use POS system to create estimates, check-out customers, and schedule deliveries.
- In this position for approximately 5 months, then promoted to Co-Manager.
- Customer service based mindset in this position while being able to sell.
- Complimented on ability to sell as well as customer service, promoted faster than typical MT due to this.
- Exceeded sales goal every month as an MT, while maintaining area of responsibility.
- Ordered and checked inventory regularly.
- Used company reports to analyze sales, gross profit and inventory activities.
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
Maintenance/Laborer
Bartow County Government
03.2023 - 10.2023
- Worked with a crew composed of 4 people to maintain all sports and recreational fields at Hamilton Crossing Park
- Performed irrigation work and maintained equipment
- Operated bob cats, tractors, sod cutter as well as other machinery necessary to maintain fields.
General Landscaper
ARC Landscaping
- Operated skid steers
- Performed planting, watering, mulching, and edging of lawns
- Maintained grounds by trimming, weeding, and general clean-up
- Operated landscaping equipment with focus on safety and machine longevity
- Removed weeds, hazards, and debris from common pathways to improve usability
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Cashier/Customer Service Representative
Bradley Farms
05.2020 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
No Degree - Business Sports Management
Covenant College-Lookout Mountain
Lookout Mountain, TN01.2023
High School Diploma -
Adairsville High School
Adairsville, GA05.2022
Skills
- Cash Handling
- Customer Service
- Sales
- Management
- Hardworking
- Leadership Skills
- Fast Learner
- Maintenance Services
- Teamwork
- Responsible and Punctual
- Heavy Lifting
- Physically Fit
Dates
- Current, MM/04/2020
- MM/01/2020, MM/06/2020
- MM/05/2022
Timeline
Management Trainee
84 Lumber
10.2023 - 04.2024
Co-Manager
84 Lumber
10.2023 - Current
Maintenance/Laborer
Bartow County Government
03.2023 - 10.2023
Cashier/Customer Service Representative
Bradley Farms
05.2020 - 08.2020
General Landscaper
ARC Landscaping
No Degree - Business Sports Management
Covenant College-Lookout Mountain
High School Diploma -
Adairsville High School
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