Results-focused professional with expertise in management and team building. Proactive leader skilled in communication, collaboration, and leveraging team strengths to drive positive outcomes.
Overview
9
9
years of professional experience
Work History
Account Manager
NAL Research
Manassas, VA
02.2024 - Current
Overseeing document preparation including invoices, purchase orders, and bids
Screened potential contractors to determine suitability.
Created comprehensive reports on account performance and presented them to senior management.
Developed strategies to increase revenue from existing accounts.
Ensured CRM entries were consistently up-to-date and accurate
Application Engineer and Account Manager
DIRAK
Manassas, VA
02.2023 - 01.2024
Managed customer inquiries to address specific measurements and applications
Used MS Dynamics for internal use regarding inventory management and shipping.
Measured individual performance statistics quarterly using Salesforce
Participated in various initiatives to expand existing customer business.
Led cost-saving projects within the warehouse environment
Achieved $80,000 revenue boost in first 9 months via targeted client outreach.
Distribution Center Coordinator
Clopay
Manassas, VA
08.2021 - 02.2023
Conducted comprehensive training sessions for warehouse staff on new procedures
Negotiated payment terms and discounts with vendors, proposing options for payment methods.
Analyzed routine shipment data to ensure accuracy
Addressed inconsistencies in operational paperwork
Maintained detailed records of financial transactions
Order Builder and Inventory Manager
Better Display Cases
Stafford, VA
05.2020 - 08.2021
Developed staff proficiency in inventory handling techniques
Facilitated review of commercial strategies to minimize waste
Achieved cost savings of an average 3 dollars per shipment
Order Fulfillment Manager
Home Depot
Bronx, NY
10.2016 - 04.2020
Forged strong relationships with customers, vendors, and transport companies
Achieved 20% productivity boost for a three-person crew through process improvement
Enhanced efficiency via comprehensive cross-training
Performed cycle counts regularly for precise record-keeping.
INTERN
Montefiore Medical Center
Bronx, NY
05.2016 - 09.2016
Resolved system functionality problems through troubleshooting
Monitored status of help desk tickets using ticketing systems
Examined system logs for issues
Education
Bachelor of Science - Business Administration And Management
SUNY At Albany
Albany, NY
05.2023
High School Diploma -
Mount Saint Michael Academy, Center
01.2018
Skills
CRM
ERP
MS Dynamics
Sales Force
Microsoft/Google Products
Power BI
Data Analytics
Sales Analysis
Converting leads
Timeline
Account Manager
NAL Research
02.2024 - Current
Application Engineer and Account Manager
DIRAK
02.2023 - 01.2024
Distribution Center Coordinator
Clopay
08.2021 - 02.2023
Order Builder and Inventory Manager
Better Display Cases
05.2020 - 08.2021
Order Fulfillment Manager
Home Depot
10.2016 - 04.2020
INTERN
Montefiore Medical Center
05.2016 - 09.2016
Bachelor of Science - Business Administration And Management