BRENDEN KUNZ
Kenai,AK
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
3
3
years of professional experience
Work History
Resident Assistant
Brigham Young University-Provo
03.2020 - 04.2023
- Supervised and attended to needs of students residing in residence apartments
- Planned and implemented social, educational, and recreational active and passive programs
- Acted as communicator between residents and Department of Residence Life
- Gave consolation and mediation on personal, academic career concerns
- Managed various administrative duties such as maintenance requests, room transfers incident reports
- Supported and enforced college policies within campus
- Assisted in crisis and emergency situations involving hospital visits and police calls
- Directly supported 40 first-year undergraduate students in their transition into university life by identifying and addressing their needs according to goals of community, diversity and inclusion, life skills, and social justice
- Developed and cultivated relationships with residents and staff members serving as academic and social role model while providing crisis response, conflict mediation, and connecting students to appropriate resources on campus
- Managed budget to host events for hall community to interact and foster sense of community through programming
- Assisted with administrative tasks during residential assistant hiring process by recommending residents that would be valuable to position.
- Responded to room transfers, incident reports, and maintenance requests.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Assisted residents in preparing for activity and social programs.
Conference Assistant
Brigham Young University
05.2022 - 08.2022
- Represented and promoted positive image of Residence Life, , and The Church of Jesus Christ of Latter-day Saints
- Became acquainted with conference personnel and counselors
- Helped guests maintain acceptable level of conduct by encouraging guests to follow Honor Code and other Summer Conference Guidelines
- Provided customer service and promoted positive housing atmosphere
- Helped guests resolve concerns or conflicts that had arisen during conference or camp
- Assisted hall advisors with meeting needs of housing guests
- Promoted safety and security
- Unlocked and/or secured residence halls as outlined by hall advisors
- Assisted during emergencies
- Conducted safety and security roves throughout housing areas
- Received background check, through Truescreen, one month before being hired for position
- Assisted Residence Life staff personnel in preparing for all incoming conference groups; i.e
- Removing and replacing bedding, towels, etc
- Assisted with custodial duties as assigned (i.e., linen exchange, trash, etc.)
- Assisted with conference check-ins and check-outs
- Assisted hall advisors in assessing payment for damages and lost items as guests check out
- Assisted hall advisors in conducting inspections of rooms for fire hazards, proper maintenance and housekeeping
- Assisted hall advisors in maintaining accurate key inventories
- Maintained daily contact with management (i.e hall advisors and/or area manager) to report special needs, guest concerns, damages, maintenance repair needs, or emergencies relative to conference guests
- Present for weekly staff meetings –Tuesdays 4pm-5pm
- Became fully acquainted with and supportive of Residence Life Housing Guidelines
- Acted directly under supervision of hall advisors and area management
- Supported hall advisors in their responsibilities and be available to fulfill floor, hall desk, area front desk, roving, and on-call assignments as directed by hall advisors or area management
- Fulfilled other assignments and duties as directed by hall advisor and area management
- Oversaw multiple daily duties of mail, ordered supplies, delivered correspondence and oversaw inventory.
- Oversaw conference rooms, directed visitors, managed reservation system, answered questions and coordinated with vendors.
- Facilitated communication between teams handling catering, audio visual and room setup.
- Operated multi-line phone system to receive, screen and redirect calls.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Developed creative themes for events and created related activities to engage attendees.
Front Desk Associate
Heber Hatchets
05.2022 - 06.2022
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Employed at second location while working for Heber Hatchets
- Managed over 20 customer calls per day
Restaurant Waiter
Backdoor Burger
04.2022 - 06.2022
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Maintained another job while working at Backdoor Burger
- Assist in opening and closing of establishment (Kitchen or Restaurant)
- Preparation of dishes
- Waiting on tables – taking orders, bringing food and drinks, taking care of payments
- Cleaning of tables and trays
- Working another job at same time
Education
Bachelor of Science - Advertising
Brigham Young University
Provo, UT04.2024
High School Diploma -
Stuttgart American High School
Stuttgart, Germany05.2019
Skills
- Flexible and Adaptable
- Written Communication
- Interpersonal Communication
- Active Listening
- Problem-Solving
- Organization and Time Management
- Critical Thinking
Extracurricular
Boy Scout of America
- Highest rank possible
- Only 4% of scouts worldwide become Eagle Scouts
- Also earned Bronze Eagle Palm Achieved by only 1%
- BSA Order of the Arrow member – (National Honor Society of BSA)
- Scout Camps – challenges, competitions, and camaraderie between participating troops
- Merit badge completion, camping skill development, leadership development, and other individual and team building activities
- Numerous leadership positions, including Patrol Leader and Troop Quartermaster
- High Adventure Scouting Participant - advanced camping and outdoor activities including completing 5 day survival challenge
- BSA Eagle Project – Marshall Islands Humanitarian Project
- Planned and led over 615 volunteer hours over 1 year period from more than 25 Boy Scouts and numerous adult volunteers in America, Germany, and Marshall Islands
- Collected clothing, sporting goods, hygiene, personal items, handmade quilts, flip flops, ties, etc., to support underprivileged communities living in Marshall Islands
- Coordinated project with LDS leadership and missionary efforts located in Kwajalein to receive and distribute items to people as their needs demanded
- Planned and oversaw fundraising dinner/variety show/dessert auction to support shipping expenses for items donated, collected, and purchased by Stuttgart, Germany community
- Additional purchases were made online for items specifically requested by Marshall Islands community on Kwajalein
- Presented and obtained agreement for creation of handmade quilts by local German Black Forest Quilting Guild
- Worked closely with local representatives to ensure purpose was understood by guild, and then presented follow-up live report to guild membership when project was completed
- Managed and oversaw collection efforts with work support from various Stuttgart BSA troops
- Project was later reported by Kwajalein representatives to have benefited more people than initially projected, leading to additional communities benefiting from donations
- BSA Popcorn Fund Drive – Supported Summer Camp; earned second highest sales in Troop.
Football
- Member of Stuttgart American High School JV and Varsity Team
- Assisted Coaches in set up and take down of equipment
- Awarded MVP reward
- Team Co-Captain
- All Star Team Member
Hobbies
- Physical Exercise: Exercising daily for 45 minutes by walking in nature and lifting weights to strengthen my body.
- Playing a Musical Instrument
- Photography
- Exploring other cultures
- Archery
- Traveling
Timeline
Conference Assistant
Brigham Young University
05.2022 - 08.2022
Front Desk Associate
Heber Hatchets
05.2022 - 06.2022
Restaurant Waiter
Backdoor Burger
04.2022 - 06.2022
Resident Assistant
Brigham Young University-Provo
03.2020 - 04.2023
Bachelor of Science - Advertising
Brigham Young University
High School Diploma -
Stuttgart American High School
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