Brenden Livesay
KILLEEN,United States
Summary
Diligent professional with a superior work ethic, and friendly demeanor. A customer-focused employee with a commitment to quality assurance. My background includes receiving, inspecting, and logging products and maintaining the cleanliness of storage areas—dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Eager to contribute to a dynamic team and support organizational goals. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. I am ready to contribute to a dynamic team and make a positive impact.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Merchandiser
Hallmark
Killeen, TX
09.2023 - Current
- Collaborated with store management to ensure effective implementation of promotional activities.
- Established relationships with vendors to obtain discounts on merchandise purchases.
- Inspected stores regularly for proper stocking and display of products.
- Ensured compliance with company policies and procedures regarding safety regulations.
- Tracked market trends and monitored competitors' pricing policies.
- Conducted regular audits of store inventories and restocked shelves as needed.
- Performed data entry tasks related to the tracking of inventory levels.
- Analyzed customer shopping habits to identify opportunities for increased sales.
- Developed and implemented innovative merchandising strategies to maximize sales.
- Organized product displays in accordance with corporate guidelines.
- Maintained accurate inventory records of all stock items.
- Managed customer relationships to ensure satisfaction and loyalty.
- Created visual presentations that effectively promoted products.
- Displayed products to drive sales, using knowledge of consumer and market trends.
- Communicated and coordinated execution of planograms with store management.
- Assisted customers in selecting appropriate merchandise for their needs.
- Used pallet jacks to move items to and from warehouse locations.
Cashier/Cook
Burger King
Killeen, TX
04.2022 - 03.2023
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
Cashier/Cook
McDonald's
Killeen, TX
10.2021 - 12.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured compliance with all safety regulations within the store environment.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Checked completed orders for correct quantity and quality.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
Cashier
Dairy Queen
Copperas Cove, TX
03.2021 - 07.2021
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Built and maintained productive relationships with employees.
- Answered customers' questions and provided information on store procedures or policies.
- Answered phone calls to assist customers with questions and orders.
- Greeted customers promptly and responded to questions.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Discounted purchases by scanning and redeeming coupons.
Education
High School Diploma -
Central Texas College
Killeen, TX05-2023
Skills
- Plan-o-gram creation
- In-store support
- Event Promotion
- Interior and exterior displays
- Retail Merchandising
- Stock management
- Shipping and receiving
- Customer Service
- Quality Control
- Product Merchandising
- Safety processes and procedures
- Time management abilities
- Decision-Making
- Critical Thinking
- Teamwork and Collaboration
- Problem-Solving
- Stocking and Replenishing
- Dependable and reliable
- Organizational Skills
Languages
English
Professional
Certification
- Osha 30 Certified
- CPR Certified
Timeline
Retail Merchandiser
Hallmark
09.2023 - Current
Cashier/Cook
Burger King
04.2022 - 03.2023
Cashier/Cook
McDonald's
10.2021 - 12.2021
Cashier
Dairy Queen
03.2021 - 07.2021
High School Diploma -
Central Texas College
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