Brenden Ramos
Long Branch
Summary
Highly organized and detail-oriented professional with extensive experience in retail management, customer service, and administrative tasks. Seeking to leverage skills in office management, scheduling, and communication in an office assistant role.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Hot Topic
12.2023 - 07.2024
- Managed administrative tasks including associate scheduling, performance tracking, and staff training
- Compiled and analyzed weekly sales data, preparing detailed reports for district management
- Coordinated communication with district management through conference calls, ensuring smooth operations
- Oversaw inventory and merchandise transfers, ensuring accurate stock levels between store locations
Assistant Manager
Hot Topic
10.2022 - 12.2023
- Led daily sales and performance meetings, ensuring the team met sales goals and customer service expectations
- Maintained accurate records of cash deposits and store transactions
- Organized and streamlined store layouts, improving merchandising and customer flow
- Assisted with administrative tasks including inventory
Sales Associate
Dollar Tree
10.2020 - 06.2022
- Handled cash transactions and managed point-of-sale (POS) system with accuracy
- Managed customer inquiries and complaints, ensuring a high level of satisfaction and problem resolution
- Processed online orders and returns, maintaining detailed records and updating inventory
- Provided administrative support by maintaining sales logs and assisting with stock organization
Office Associate
Staples
07.2019 - 03.2020
- Assisted with administrative tasks, including organizing and labeling inventory
- Processed online orders and coordinated delivery logistics to meet customer expectations
- Ensured the accuracy of stock data, assisting in inventory management and product organization
- Resolved customer issues by providing appropriate product recommendations and managing returns
Education
Associate of Science - Art
Nassau Community College
Garden City, NY05-2020
High School Diploma -
General Douglas MacArthur High School
Levittown, NY06-2018
Skills
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Data Entry & Record Keeping
- Calendar Management & Scheduling
- Customer Service & Client Relations
- Office Organization & Administrative Support
- Problem Solving & Conflict Resolution
- Time Management & Multitasking
Timeline
Assistant Store Manager
Hot Topic
12.2023 - 07.2024
Assistant Manager
Hot Topic
10.2022 - 12.2023
Sales Associate
Dollar Tree
10.2020 - 06.2022
Office Associate
Staples
07.2019 - 03.2020
Associate of Science - Art
Nassau Community College
High School Diploma -
General Douglas MacArthur High School
Similar Profiles
Tiffany NeulsTiffany Neuls
District Manager, Store Manager at Hot Topic, Inc, Topic, IncDistrict Manager, Store Manager at Hot Topic, Inc, Topic, Inc
Derek DolotinaDerek Dolotina
Assistant Manager at Hot TopicAssistant Manager at Hot Topic
David Daniel PritchardDavid Daniel Pritchard
Clothes Stores at Hot TopicClothes Stores at Hot Topic