Highly organized and detail-oriented professional with extensive experience in retail management, customer service, and administrative tasks. Seeking to leverage skills in office management, scheduling, and communication in an office assistant role.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Hot Topic
12.2023 - 07.2024
Managed administrative tasks including associate scheduling, performance tracking, and staff training
Compiled and analyzed weekly sales data, preparing detailed reports for district management
Coordinated communication with district management through conference calls, ensuring smooth operations
Oversaw inventory and merchandise transfers, ensuring accurate stock levels between store locations
Assistant Manager
Hot Topic
10.2022 - 12.2023
Led daily sales and performance meetings, ensuring the team met sales goals and customer service expectations
Maintained accurate records of cash deposits and store transactions
Organized and streamlined store layouts, improving merchandising and customer flow
Assisted with administrative tasks including inventory
Sales Associate
Dollar Tree
10.2020 - 06.2022
Handled cash transactions and managed point-of-sale (POS) system with accuracy
Managed customer inquiries and complaints, ensuring a high level of satisfaction and problem resolution
Processed online orders and returns, maintaining detailed records and updating inventory
Provided administrative support by maintaining sales logs and assisting with stock organization
Office Associate
Staples
07.2019 - 03.2020
Assisted with administrative tasks, including organizing and labeling inventory
Processed online orders and coordinated delivery logistics to meet customer expectations
Ensured the accuracy of stock data, assisting in inventory management and product organization
Resolved customer issues by providing appropriate product recommendations and managing returns
Education
Associate of Science - Art
Nassau Community College
Garden City, NY
05-2020
High School Diploma -
General Douglas MacArthur High School
Levittown, NY
06-2018
Skills
Proficient in Microsoft Office (Excel, Word, PowerPoint)
Data Entry & Record Keeping
Calendar Management & Scheduling
Customer Service & Client Relations
Office Organization & Administrative Support
Problem Solving & Conflict Resolution
Time Management & Multitasking
Timeline
Assistant Store Manager
Hot Topic
12.2023 - 07.2024
Assistant Manager
Hot Topic
10.2022 - 12.2023
Sales Associate
Dollar Tree
10.2020 - 06.2022
Office Associate
Staples
07.2019 - 03.2020
Associate of Science - Art
Nassau Community College
High School Diploma -
General Douglas MacArthur High School
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