Brenden Ramos
Long Branch
Summary
Highly organized and detail-oriented professional with extensive experience in retail management, customer service, and administrative tasks. Seeking to leverage skills in office management, scheduling, and communication in an office assistant role.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Hot Topic
12.2023 - 07.2024
- Managed administrative tasks including associate scheduling, performance tracking, and staff training
- Compiled and analyzed weekly sales data, preparing detailed reports for district management
- Coordinated communication with district management through conference calls, ensuring smooth operations
- Oversaw inventory and merchandise transfers, ensuring accurate stock levels between store locations
Assistant Manager
Hot Topic
10.2022 - 12.2023
- Led daily sales and performance meetings, ensuring the team met sales goals and customer service expectations
- Maintained accurate records of cash deposits and store transactions
- Organized and streamlined store layouts, improving merchandising and customer flow
- Assisted with administrative tasks including inventory
Sales Associate
Dollar Tree
10.2020 - 06.2022
- Handled cash transactions and managed point-of-sale (POS) system with accuracy
- Managed customer inquiries and complaints, ensuring a high level of satisfaction and problem resolution
- Processed online orders and returns, maintaining detailed records and updating inventory
- Provided administrative support by maintaining sales logs and assisting with stock organization
Office Associate
Staples
07.2019 - 03.2020
- Assisted with administrative tasks, including organizing and labeling inventory
- Processed online orders and coordinated delivery logistics to meet customer expectations
- Ensured the accuracy of stock data, assisting in inventory management and product organization
- Resolved customer issues by providing appropriate product recommendations and managing returns
Education
Associate of Science - Art
Nassau Community College
Garden City, NY05-2020
High School Diploma -
General Douglas MacArthur High School
Levittown, NY06-2018
Skills
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Data Entry & Record Keeping
- Calendar Management & Scheduling
- Customer Service & Client Relations
- Office Organization & Administrative Support
- Problem Solving & Conflict Resolution
- Time Management & Multitasking
Timeline
Assistant Store Manager
Hot Topic
12.2023 - 07.2024
Assistant Manager
Hot Topic
10.2022 - 12.2023
Sales Associate
Dollar Tree
10.2020 - 06.2022
Office Associate
Staples
07.2019 - 03.2020
Associate of Science - Art
Nassau Community College
High School Diploma -
General Douglas MacArthur High School
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