Summary
Overview
Work History
Education
Skills
Timeline
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Brenden Ramos

Long Branch,NJ

Summary

Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Spencers
Freehold, New Jersey
06.2025 - Current
  • Supervised daily store operations to ensure adherence to brand standards and customer service excellence.
  • Trained and mentored team members on product knowledge, sales techniques, and operational procedures.
  • Partnered with Store Manager on loss prevention strategies and compliance with all operational and safety procedures.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Assistant Store Manager

Hot Topic
Garden City, New York
12.2023 - 07.2024
  • Managed administrative tasks including associate scheduling, performance tracking, and staff training
  • Compiled and analyzed weekly sales data, preparing detailed reports for district management
  • Coordinated communication with district management through conference calls, ensuring smooth operations
  • Oversaw inventory and merchandise transfers, ensuring accurate stock levels between store locations

Assistant Manager

Hot Topic
Hicksville, New York
10.2022 - 12.2023
  • Led daily sales and performance meetings, ensuring the team met sales goals and customer service expectations
  • Maintained accurate records of cash deposits and store transactions
  • Organized and streamlined store layouts, improving merchandising and customer flow
  • Assisted with administrative tasks including inventory

Sales Associate

Dollar Tree
Levittown, New York
10.2020 - 06.2022
  • Handled cash transactions and managed point-of-sale (POS) system with accuracy
  • Managed customer inquiries and complaints, ensuring a high level of satisfaction and problem resolution
  • Processed online orders and returns, maintaining detailed records and updating inventory
  • Provided administrative support by maintaining sales logs and assisting with stock organization

Office Associate

Staples
Hicksville, New York
07.2019 - 03.2020
  • Assisted with administrative tasks, including organizing and labeling inventory
  • Processed online orders and coordinated delivery logistics to meet customer expectations
  • Ensured the accuracy of stock data, assisting in inventory management and product organization
  • Resolved customer issues by providing appropriate product recommendations and managing returns

Education

Associate of Science - Art

Nassau Community College
Garden City, NY
05-2020

High School Diploma -

General Douglas MacArthur High School
Levittown, NY
06-2018

Skills

  • Proficient in Microsoft Office (Excel, Word, PowerPoint)
  • Data Entry & Record Keeping
  • Calendar Management & Scheduling
  • Customer Service & Client Relations
  • Office Organization & Administrative Support
  • Problem Solving & Conflict Resolution
  • Time Management & Multitasking

Timeline

Assistant Store Manager

Spencers
06.2025 - Current

Assistant Store Manager

Hot Topic
12.2023 - 07.2024

Assistant Manager

Hot Topic
10.2022 - 12.2023

Sales Associate

Dollar Tree
10.2020 - 06.2022

Office Associate

Staples
07.2019 - 03.2020

Associate of Science - Art

Nassau Community College

High School Diploma -

General Douglas MacArthur High School

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