Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Best Buy
10.2023 - Current
Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
Solved customer challenges by offering relevant products and services.
Answered customer questions about sizing, accessories, and merchandise care.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Used in-store system to locate inventory and place special orders for customers.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Built relationships with customers to encourage repeat business.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Helped customers locate products and checked store system for merchandise at other sites.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Professional Basketball Player
FIBA Basketball
05.2022 - 11.2023
Collaborated with coaching staff to identify areas of improvement, setting personal goals and achieving them through dedicated practice sessions.
Applied discipline and sense of responsibility toward all team and personal activities.
Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
Effectively communicated with diverse group of athletes, coaches, and game officials using dynamic listening and open-ended questioning skills.
Participated in community outreach events to promote the team''s brand, fostering good relations with fans and local organizations.
Helped new team members acclimate to procedures, collaborate with fellow athletes and enhance competitive performances.
Adapted quickly to new coaching systems or philosophies when required, ensuring seamless integration into updated gameplay approaches.
Maintained peak physical condition by following rigorous fitness routines tailored to specific performance requirements.
Maintained professionalism when attending charity, sporting and media events as team representative.
Reported to practice at established times and arrived ready to contribute.
Determined areas in need of improvement and optimized strategies to strengthen performance.
Collaborated with teammates and coaches to build relationships and create cohesive team environment.
Practiced with team on schedule and trained alone to enhance athletic abilities and contributions to team success.
Fostered a winning mindset within the team through consistent motivation and encouragement during challenging moments.
Developed strong organizational and communication skills through coursework and volunteer activities.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Cultivated interpersonal skills by building positive relationships with others.
Server
Applebee's Neighborhood Grill & Bar
11.2020 - 05.2022
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Served food and beverages promptly with focused attention to customer needs.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Checked guests' identification before serving alcoholic beverages.
Explained menu items and suggested appropriate options for food allergy concerns.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Mover
JB Moving
05.2020 - 08.2020
Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
Followed verbal and written instructions to properly move and ship products.
Surrounded items in cling film, padded blankets, and tape to protect from damage.
Followed safety protocols to prevent accidents and injuries.
Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
Worked effectively in fast-paced environments.
Organized and detail-oriented with a strong work ethic.
Delivered services to customer locations within specific timeframes.
Proven ability to learn quickly and adapt to new situations.
Paid attention to detail while completing assignments.
Education
Bachelor of Science - General Studies
Emporia State University
Emporia, KS
05.2024
Associate of Science - Social Working
Cowley County Community College And Area Vocational-Technical School
Arkansas City, KS
05.2019
High School Diploma -
Westview High School
Avondale, AZ
05.2017
Skills
Creative Thinking
Security Practices
Reliable and Responsible
Guest Relations
Relationship Building
Goal-Oriented
Time Management
Flexible Hours
Information Analysis
Fraud Detection
Decision-Making
Honest and Dependable
Reliable and punctual
Flexible Schedule
Building Customer Loyalty
Problem-Solving
Attention to Detail
Problem-solving skills
Relationship selling
Exceptional customer service
Customer Service
Listening Skills
Team Leadership
Order Processing
Strategic Planning
Teamwork and Collaboration
Adaptable and Flexible
Timeline
Sales Associate
Best Buy
10.2023 - Current
Professional Basketball Player
FIBA Basketball
05.2022 - 11.2023
Server
Applebee's Neighborhood Grill & Bar
11.2020 - 05.2022
Mover
JB Moving
05.2020 - 08.2020
Bachelor of Science - General Studies
Emporia State University
Associate of Science - Social Working
Cowley County Community College And Area Vocational-Technical School